Current jobs related to Learning & Development Specialist - Melbourne - Dubber
-
Amp Bank Contact Centre Consultant
7 days ago
Melbourne, Australia AMP Limited Full time**The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial planners and employers and adding value to each interaction by understanding their needs and delivering the best service. A role in our contact centre is a fantastic opportunity to kick start your career in financial services and AMP Clear...
-
Product Support Specialist
5 days ago
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
-
Manager, Regulatory and Specialist Compliance
14 hours ago
Melbourne, Australia AMP Limited Full time**How you will make an impact** - Provide input into supporting and coordinating all aspects of reporting into relevant governance reporting including Board, Advice Risk and Compliance Committee (ARCC) reporting. - Contribute to and support complex breach assessments through the incident and breach process - Work closely with Business Risk Partners to target...
-
Sales Development Representative, Enterprise
2 weeks ago
Melbourne, Australia Culture Amp Full time_We have a _**_remote-first culture_**_ and this position can be based anywhere from Australia. This role can be fully remote or a hybrid if you are in Melbourne. We encourage you to work in the way that best suits you._ **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 5,000...
-
Project Finance Specialist
2 weeks ago
Melbourne, Victoria, Australia AMP Full timeAMP is redefining financial services for a changing world. We're a nimble business with renewed leadership and thinking, focused on helping people create their tomorrow while we create ours.We help people with their banking, super, retirement and finances through upturns, downturns, recessions, and major life transitions. For over 170 years, we've supported...
-
Project Finance Specialist
2 weeks ago
Melbourne, Victoria, Australia AMP Full timeAMP is redefining financial services for a changing world. We're a nimble business with renewed leadership and thinking, focused on helping people create their tomorrow while we create ours.We help people with their banking, super, retirement and finances through upturns, downturns, recessions, and major life transitions. For over 170 years, we've supported...
-
Product Support Specialist
5 days ago
Melbourne, Victoria, Australia Culture Amp Full time $60,000 - $90,000 per yearJoin us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...
-
Product Support Specialist
4 days ago
Melbourne, Victoria, Australia Culture Amp Full time $60,000 - $90,000 per yearJoin us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...
-
Sales Development Representative, Inbound
2 weeks ago
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
-
Customer Success Coach, Enterprise
2 weeks ago
Melbourne, Australia Culture Amp Full time*We have a _**_remote-first culture_**_ and this position can be based anywhere from Australia. This role can be fully remote or a hybrid if you are in Melbourne. We encourage you to work in the way that best suits you.*_ **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 5,000...
Learning & Development Specialist
3 weeks ago
**About Dubber**
Dubber is the world's leading Unified call recording and Voice AI platform that enables every conversation to be captured and transformed into voice data to improve business performance. Voice data as a Service is revolutionising how service and solution providers engage customers to improve revenue and retention and how businesses satisfy critical needs ranging from compliance to sales and service performance improvement and documenting crucial conversations. Dubber is listed on the ASX (DUB) with offices in Melbourne, Sydney, Brisbane, London and Dallas.
**The Opportunity**
We're seeking a driven, inquisitive and enthusiastic individual to join our fast-growing global People & Culture team. In this role, you will work closely with all levels of internal stakeholders and will be responsible for creating, designing and delivering internal training courses. This would be done through a mix of in-house content creation and external providers.
This is a blank canvas with the ability to have a genuine impact through upskilling multiple groups in this global organisation. This is a fantastic opportunity for you to drive your career further, and gain hands-on experience in a scaling team and business.
**The Role**
Key focus areas and responsibilities of the role include:
- **Assessing the training** need by understanding the current gap and then building appropriate material to deliver to close the relevant skill gap
- **Evaluating the training programme** to ensure it was effective and impactful and met the need of the organisation. Making any improvements that arise from this process.
- **Creating and maintaining learning materials **-This may include books, manuals, articles, videos, and eLearning courses. The materials must be up-to-date and relevant to the needs of the organisation.
- **Keeping up with industry trends-**The learning and development specialist must keep up with industry trends to identify new approaches to training. They should also be aware of changes in the workforce that may impact the organisation's training needs. By staying up-to-date, the learning and development specialist can ensure that the organisation provides its employees with the best possible training.
- **Researching new training methods-**The learning and development specialist should research new training methods and approaches. They can then recommend the best methods to the organisation. This may involve piloting new programs or attending conferences and seminars. By staying up-to-date on new training methods, the learning and development specialist can ensure that the organisation uses the most effective techniques.
- **Creating flexible learning interventions-**The learning and development specialist should create flexible learning interventions that can be customised to the organisation's needs. This may involve creating different versions of the same program or course. It is important to make sure that the interventions are relevant to the employees and meet the organisation's goals.
- **Managing budgets-**The learning and development specialist may also be responsible for managing the budget for the training program. This includes ensuring that the program is cost-effective and aligns with the organisation's goals. The specialist will also need to track spending and report on the training program results.
- **Collaborating with other departments-**The learning and development specialist will need to collaborate with other departments. This includes the human resources department, the marketing department, and the IT department. By collaborating, the specialist can ensure that the training program is aligned with the organization's goals
**Skills and Experience**
- Minimum 5 years experience in L&D role, where content creation and delivery was a significant part of the role
- LMS super user
- Qualifications and/or comparable experience developing digital learning design in a similar or related field
- The ability to build and maintain meaningful and successful relationships with a wide array of internal and external contacts
- Experience, in digital service design using a content management system and/or other integrated learning tools and online programs
- Experience with User Interface and User Experience design
- Technically Savvy - comfortable with the use of multiple system and picking up quickly
- Strong written and verbal communication skills
- Experience in working to conflicting deadlines and managing multiple stakeholders at once
**About You**
- You are driven and love to constantly be growing in your role
- You have a service oriented mindset
- You are passionate about learning
- You thrive in fast-paced environments
- You are a 'do-er' and love using your initiative to get things done
- You can think on your feet and love to problem solve
**Why should you join Dubber?**
Dubber offers a competitive salary, and everyone joins as an owner with share options which drives our culture
