Desktop Support Analyst

4 days ago

Melbourne, Australia Anton Murray Consulting Full time

Melbourne- Ancillary Areas- Contract or TemporaryOur client is a global financial services business looking for a Desktop Support Analyst to join on an initial contract.

Position Overview:

- Provide a concierge service for both high profile and standard Audio Visual and Video Conference related meetings.
- Ensure that hardware is available for new starters. (Desktops/Laptops, etc.)
- Ensure systems access is removed from all departing staff as appropriate.
- Assist with the support and testing of the Disaster Recovery environment, including the regular replacement of Desktop hardware.

What you will bring:

- Experience in incident management, problem management and change management processes will be very important to this role.
- Knowledge of Windows 10 and Macintosh (operating system and MDM solutions) would be beneficial.
- Experience of working in MER environments and providing Smart hands assistance to remote teams.
- Experience with ‘Best Practice’ methodologies such as ITIL, Six Sigma & Prince.

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