Business Manager

4 days ago

Heidelberg, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About Specialist Clinics**

Specialist Clinics is part of the Access and Demand Division

Specialist Clinics at Austin provides planned non-admitted services that require the focus of an acute hospital services/ specialists to ensure the best outcome for a patient. These services are an important interface in the health system between tertiary hospital services and primary care services.

Currently Specialist Clinics provide over 317,000 attendances per annum making it one of the largest services in the state and largest services providers at Austin Health

**About the role**:
The business manager provides business support and analytics to the leadership structure to support strategic and operational functions within Specialist clinics including business systems, operational performance reporting, capital replacement. consultation Billing processes and revenue management.

Responsibilities include:

- Promote strategic objectives within the Specialist Clinics service, aligning with the Department of Health Specialist Clinics Access Policy and performance requirements for Non-Admitted Specialist Services in Victorian Public Hospitals.
- Coordination of key business requirements including accounting, reporting, forecasting, budgeting, and strategic service model planning functions
- Thorough oversight of different Specialist Clinics IT system configurations, IT systems scheduling coordination, and data management to provide business support and continuity
- Coordinate IT System upgrades and user acceptance testing to align with business processes
- Manage relationships and contracts with external vendors and Austin Health internal departments & stakeholders
- Develop working relationships with Clinical Divisions to enhance shared approach to service improvement and business performance

**About you**:
We are looking for an enthusiastic and engaged individual who...
- Has experience in business analysis and revenue management
- High quality skills in managing a customer service role in providing financial and business support within a health service
- Demonstrated effective leadership experience in a health setting, encompassing change and performance management of a team
- Understanding of Government reporting regulations and funding models for non-admitted activity
- High level communication and interpersonal skills, with a demonstrated ability to collaborate with and engage internal and external stakeholders in a professional manner at various levels

**Our benefits**:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Inclusion at Austin**:
**Work with us**

**Closing date**:

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