
Technical Account Manager
2 days ago
Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry. We're looking for a **Technical Account Manager**(Senior Associate level) to join our Technical Customer Operations team. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person, then the TAM role at IAS is the place for you
Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed
Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc. You will also provide High Touch consultative technical services and solutions to our most premium clients.
- **Ideally 2-3 years**working in a technical account/relationship management/client-facing role
- Bachelor's degree in a technical discipline
- Proficiency in JS, SQL, HTML, and data analysis
- Previous experience with web traffic analysis tools and ad serving tags
- Previous experience or knowledge working with APIs and SDKs
- Critical thinking and the ability to think outside of the box
- Some Experience working with 3rd party advertising technology companies
- Some Experience / Knowledge of working with publishers and publisher ad servers
- Basic knowledge of the ad tech ecosystem, its players, and how it all works
- Strong communication skills; written, verbal and listening skills
- Self-starter with the ability to effectively manage time and multiple competing priorities
**What puts you over the top**:
- History of collaborating effectively within cross-functional teams
- Programmatic experience
- Video and Mobile experience
- Knowledge of databases, ad servers, rich media ads, and trafficking
**About Integral Ad Science**
**Equal Opportunity Employer**:
- IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply._
**California Applicant Pre-Collection Notice**:
- #LI-Hybrid_
-
Technical Account Manager
4 days ago
Sydney, Australia TheDriveGroup Full time**Technical Account Manager** - **Fully remote**: - **Up to $100k plus super**: - **Technical experience desirable** Our client, an exciting AI startup, is looking to continue to scale their Account Management team as they enter the next phase of growth. Our client is a cutting-edge company at the forefront of Generative AI, and they are searching for a...
-
Technical Account Manager
2 days ago
Sydney, Australia PagerDuty External Full time**Automation Strategic Technical Account Manager** As a Technical Account Manager, you will sit at the nexus between the Customer Success Manager, the Account Executive, Professional Consultants, and Support. Whether it is helping understand the customer environments and potential technical landmines or supporting one of our native integrations, you are...
-
Technical Account Manager
4 days ago
Sydney, Australia Braze Full timeAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...
-
Technical Account Manager
1 week ago
Sydney, Australia Mindbody Full timeWe're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...
-
Technical Account Manager
2 days ago
Sydney, Australia dplr Full time**dplr Group Overview** dplr Pty Ltd is a full-service production, technical, content and event management company based in Sydney NSW, servicing metropolitan, state and national projects, including but not limited to outdoor or indoor festivals and events, theatre shows, music concerts, live streams, technical installations and builds, and environmental...
-
Technical Account Manager
6 days ago
Sydney, Australia NICE Systems Full timeAt NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. **So, what’s the role all about?** The key role of a...
-
Technical Account Manager
11 hours ago
Sydney, Australia New Relic Full timeReq ID- FY24|S&M|#5090- Location(s)- Sydney, Australia;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week)- Your opportunity- If you have that special mix of DNA that makes an extraordinary Technical Account Manager - the blend of customer-facing skills and technical prowess - then we are a match made in heaven!You will...
-
Technical Account Manager
10 hours ago
Sydney, Australia MINDBODY Full timeYes, this is a posting for a job. But it’s also a calling to a career. And even more than that? It’s an invitation to come as you are—to be your whole self, while becoming your best self. We’re looking for minds with heart to help us positively impact the world of wellness. Do you believe that everyone deserves wellness? We want to hear from...
-
Technical Account Manager
2 weeks ago
Sydney, New South Wales, Australia Braze Full time $80,000 - $120,000 per yearAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside...
-
Cloud Technical Account Manager
10 hours ago
Sydney, Australia Apptio Full timeOverview: **You**: As a Cloud Technical Account Manager, you will act as a trusted advisor to Apptio’s Cloud customers by enabling them to use Apptio’s Cloud products to achieve their business objectives. You will leverage a strong technical background and business acumen to understand customer requirements and translate those requirements into how to...