Front Office Attendant

2 weeks ago


Umina Beach, Australia NRMA Parks and Resorts Full time

Company Description

NRMA Parks and Resorts is a wholly-owned subsidiary of the member-owned National Roads and Motoring Association (NRMA) - keeping people moving for 100 years. Our expanding portfolio of owned and managed holiday parks currently features 55 properties in iconic tourism locations around Australia. We are passionate about delighting our guests and creating opportunities for them to reconnect while discovering the great outdoors. We offer competitive employment terms and ongoing support from a culturally diverse, inclusive and welcoming team, embracing our company values that are built from our essence as a member-owned, profit-for-purpose organisation.

**Job Description**:
Are you 100% customer focused and driven to provide top notch guest experiences? Then take a career road trip with us, based at our stunning beachfront location at NRMA Ocean Beach Holiday Resort (Umina Beach). NRMA Ocean Beach, sets the scene for an unforgettable guest experience, with a range of accommodation options, daily kids club, resort-style pools, a waterpark and new café

**The Role**:
You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services.

**Our boxes to Tick**:

- ** Outstanding customer service** skills
- ** Well presented**, with a **friendly** and **welcoming **demeanour
- ** Passionate** about everything you do with a drive to be the best you
- ** Team-oriented**:

- ** Great problem-solving skills** and the ability to multitask, supporting your team and guests
- ** Reception/Front Office/Sales Agent experience** preferred - hospitality industry will be highly regarded
- Park Management system experience (Newbook and/or RMS preferred but not necessary)
- Available to work shifts over a 7 days rotating roster

**The Perks**
- NRMA Group Benefits
- Complimentary My NRMA Membership
- Great team culture



  • Umina Beach, New South Wales, Australia The NRMA Full time $40,000 - $80,000 per year

    Company DescriptionWith properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.Part of the trusted NRMA Group, a member-owned...

  • Front Office Manager

    2 weeks ago


    Umina Beach, Australia NRMA Parks and Resorts Full time

    **Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...


  • Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Front Office Control Clerk is an instrumental role of the Front Office department. They manage the daily operations of the hotel’s room inventory, focusing on ensuring that all...

  • Front Office Manager

    2 weeks ago


    Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...


  • Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary - At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.- The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...


  • Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...

  • Front Office Agent

    2 weeks ago


    Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...


  • Kings Beach, Australia Shearwater Resort Full time

    12 Month Maternity Leave - Front Office Supervisor UTIQA Shearwater Resort ULTIQA Shearwater Resort is located a short 50 metres from Kings Beach, and a 3-minute drive from the Bullcock Patrolled Beach. It offers 2 restaurants, a heated outdoor pool and free undercover parking. If you have previous experience as a Front Office Supervisor in a Hotel /...

  • Bell Attendant

    2 weeks ago


    Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest...


  • Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary - Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...