Change Communications Manager, Employee Experience

Join the People and Culture Team, to contribute to the delivery of exceptional employee experiences right across Banking and Financial Services (BFS).

As change communications manager, you’ll be joining a growing Employee Experience (EX) change function, with a mission to create amazing experiences for our people by delivering against an exciting portfolio of change, that continues to develop our world-leading workplace.

This newly created, 12 month contract will create and sustain a compelling change narrative, that supports our people to positively embrace, successfully adopt, and sustainably embed business wide change as Banking and Financial Services goes through an exciting period of transformation.

The Employee Experience change portfolio comprises multi-year operational, cultural and strategy programs. This includes continuing to deliver Slack as our Banking and Financial Services digital HQ, reimagining the way we set goals and measure performance, and embedding culture and capability uplift focused on Digital, Design, Data and Engineering.

What you’ll do:
Reporting into the Employee Experience Portfolio Change Lead, with a dotted line into the Internal Communications Lead, the work you’ll be involved in will be varied and meaningful. It will include:

- Partnering with Change Managers across multiple high-profile programs to design compelling change communication strategies, that bring change to life for our people.
- Translating often complex program scope into succinct human centred messaging that clearly identifies and narrates change impacts and benefits, to engage, excite and support audiences and maximise change adoption.
- Planning and execution of strategic and change communications, ensuring seamless communication experiences for our audiences.
- Working collaboratively with the Internal Communications team to contribute to the Banking and Financial Services-wide communications calendar.
- Uncovering ways to elevate the change narrative, by bringing a portfolio view to how we communicate to and engage our people around Employee Experience change in a sustainable and connected way.
- Proactively identifying and planning how communications can be used to further embed and sustain change adoption beyond go live.
- Supporting the deepening of change communication maturity across the division by providing advice and support to others in the wider team

To be successful in this role you’ll:

- Be a natural storyteller, with a wealth of experience in supporting enterprise scale change delivery to achieve measurable people outcomes.
- Have gained this experience in a change/ transformation communication setting in the financial services and/ or tech sector/s.
- Be an expert at bringing transformation to life through both strategic and tactical communication planning and execution.
- Be proactive, organised and people-oriented. You’ll thrive on collaborating with a range of stakeholders, mobilising around a clear vision and working toward collective success.
- Be both curious and innovative. A true problem solver, always asking, “What’s new” and “How can we do this better”.

**About Banking and Financial Services**

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.

**Our commitment to Diversity, Equity and Inclusion**

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 19,200+ employees and offices in 34 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities wh