Ict Operations Manager

2 weeks ago

Bendigo, Australia Labour Hire Authority Full time

Location: North West Region | Bendigo

Job type: Full time

Organisation: Labour Hire Authority

**Salary**: $157,356 - $180,115

Occupation: IT and Telecommunications

Reference: VG/LHA/LHA/1817857

Reporting to the Director Information, Communications and Technology (ICT), the ICT Operations Manager will head up the ICT Operations team working closely with senior ICT staff, operational stream leads and team members to oversee the ICT branch’s operational area.

The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the _Labour Hire Licensing Act 2018 _(Vic) (Act).

**About the role**

Reporting to the Director Information, Communications and Technology (ICT), the ICT Operations Manager will lead the ICT Operations Team and work closely with senior ICT staff, operational stream leads and team members to oversee the ICT Branch's operational area.

This is a key role in the ICT Branch which will support the Director ICT in delivering the ICT strategy for LHA. The ICT Operations Manager will be responsible for managing the day-to-day operations of the ICT Support Team, Azure and M365/SharePoint streams, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. This role is also responsible for ensuring that the LHA's ICT policies and procedures for these areas are up to date and compliant with industry standards and regulations.

This role has a flexible work location with an option of Melbourne CBD or Bendigo.

**About you**
- Excellent interpersonal, negotiation and problem-solving skills
- Ability to work in a fast-paced team environment dealing with competing priorities
- Experienced and passionate about providing a strong level of ICT service and support
- Competent and experienced leader who enjoys mentoring and seeing others develop and succeed
- Experienced in maintaining all aspects of technical infrastructure including PaaS/SaSS, Hardware (including telephony) and Software/Applications.

**How to Apply

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