Administration Officer

3 days ago

Brisbane, Australia Agriculture and Fisheries Full time

TARGETED VACANCY - This vacancy is limited to temporary or permanent employees of the National Red Imported Fire Ant Eradication Program only.

**As our Administration Officer, you will**:

- Provide timely and accurate job creation, data entry and manual analysis including completion of internal quality assurance measures and delivery of information and documentation
- Monitor and edit data for accuracy and maintain electronic and hard copy records, raising data issues where required to ensure data integrity in accordance with department standards
- Use judgement and problem solving when undertaking allocated tasks and non-routine requests to meet timeframes, competing priorities and quality requirements
- Support the team by providing mentoring and training to new or inexperienced staff
- Acquire and sustain a working knowledge of relevant information systems
- Participate in user acceptance testing, troubleshooting and provide feedback to FAMS or other relevant system upgrades to enhance the efficiency and accuracy of job creation and data entry
- Uphold business efficiency and the positive profile of the Program and DAF through effective communication with members of the public, clients, staff, suppliers and stakeholders
- Provide high quality customer services by responding to enquiries and accurately recording details on relevant databases
- Perform administrative support for treatment or surveillance activities, including the generation of appointments/bookings as required
- Export and review reports and data from relevant systems. Collate and order the exported data to be escalated to management for decision-making and/or reporting purposes

What you will bring Essential requirements
- Current unrestricted 'C' Class drivers licence. You may also have
- Knowledge of ArcGIS or other GIS software is highly desirable
- Knowledge of Customer Service, Job Creation and Reconciliation operations is highly desirable. o While there are no mandatory qualifications for this role, practical experience or qualifications in a related field will be favourably regarded

Key capabilities
- Every staff member is expected to role model leadership behaviours. This role requires the leadership capabilities of an Individual Coordinator as outlined in the Leadership competencies for Queensland

Mandatory requirement It is a mandatory condition of employment to be and remain fully vaccinated against COVID-19, as per the department's COVID-19 vaccination requirement policy. Accordingly, the successful applicant will be required to comply with departmental policy on vaccination requirements prior to commencing with the department. If you have a recognised medical contraindication to COVID-19 vaccines, please speak with the contact officer to discuss your circumstances and available options.

Please refer to the role description for further detail.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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