Client Services Officer

**Client Services Administrator - Brisbane**
- **Findex values your needs and allows you to be the best version of yourself**:

- **Surround yourself with a team who are committed to making a difference**:

- **Opportunities for career growth that aren’t limited by your location
Findex is building a workplace that is unrestrained by geography and hierarchy. A workplace that is connected through technology. A workplace that values your needs and allows you to be the best version of yourself.

With a focus on empowering you to work in a way that best meets your needs and those of your team and clients, your career growth isn’t limited by your location. With more than 100 offices throughout metropolitan, regional and rural Australasia, we provide you with opportunities to pursue your dreams, wake up every day in a place you love and surround yourself with people who inspire and challenge you.

We attract, retain and promote people who share a sense of purpose and belonging. And we come together to achieve amazing outcomes for our clients and communities. We share a sense of purpose and belonging that goes beyond the day to day. And we have a passion for creating opportunities for growth and sustainability that ripple throughout metropolitan and regional communities.

Write your next chapter with Findex where you can grow your career with us from anywhere and be empowered to work in a way that best meets your needs and those of your team and clients.

**What will your typical week look like?**

You will provide support and complete administrative tasks for the team, as well as supporting the reception duties in our office, ensuring they are delivered effectively and efficiently; ensuring a high level of customer care and a people-centric approach.

**Responsibilities include**
- Complete tasks in their local office or designated region to ensure completion of tasks, within required timelines
- Ensure all client related tasks in their local office or designated region are completed in accordance within internal and external service standards
- General administration duties including lodging tax returns, managing ATO correspondence and ordering supplies.
- Organise in and outgoing mail, banking, scanning and document collation.
- Providing outstanding service levels to clients and staff
- Communicate effectively and provide support to advisers, partners and the business services team.
- Be an active contributor to the Client Services team as well as our greater region when required.
- Provide Reception relief support regularly, as required.

**More about the perks**
- Competitive salary
- EAP access supporting a healthy work-life balance
- Clear career development pathway and ongoing training support
- Health insurance benefits
- A great team culture

**Let’s talk about you**
- 1 Year of Administration/Customer Service experience (desirable, but not essential)
- Professional approach, attitude and presentation
- Great time management
- Well organised with the ability to multi-task and adaptable to change
- Ability to work collaboratively as part of a team and follow instructions and work autonomously without supervision when required
- Attention to detail, follow through and accuracy when completing work
- Possess strong communication skills both verbal and written and confidence when dealing with our clients.
- Be competent in Microsoft suite, including Outlook, Teams, Word and some excel.

**Why Findex? **_#writeyournextchapter _**

With a focus on empowering our people to work in a way that best meets their needs and those of their team and clients, the career growth of Findex employees isn’t limited by their location. We attract, retain, and promote people who share a sense of purpose and belonging. And we have a passion for creating opportunities for growth and sustainability that ripple throughout metropolitan and regional communities.

**Next Steps?