Hsp Housing Assistant

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
HSP Housing Assistant
- Based in Liverpool
- Full time contract until June 2026

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About You
You will be responsible for providing all administration support including assisting clients with housing enquiries, assisting with data entry and supporting clients and case manages in filling out relevant forms. You will also provide support to teammates including Housing Support Staff, case managers and maintain flexibility to delivery services to our clients across Housing Services.
This role will require you to actively participate in team workshops and training and share best practices. This is an excellent opportunity to join a collaborative and highly - regarded team with significant opportunity to be a key contributor in implementing SSI’s HSP Housing Plans.

**Responsibilities**:

- Document details of information provided, activities/tasks performed with clients and update spreadsheets
- Provide orientation and support to clients within On Arrival Accommodation (OAA), including tenancy and property management information
- Utilise internal/external database
- Provide support to teammates including Housing Support Staff and maintain flexibility to delivery services to our clients across Housing Services
- Able to deliver information clearly in a variety of formats and using different tools/ devices

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
Essential Criteria
- Certificate IV in Community Services and/or equivalent relevant qualification or relevant administration experience
- Good time management practices and ability to prioritise
- Ability to work autonomously and as part of a dynamic team
- Working with culturally & linguistically diverse communities
- Working level of written and spoken English skills
- Willingly and flexibility to work at various SSI office locations across Sydney

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities

About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our Commitment to Diversity
To Apply
Applications close Friday, 18th July 2025.
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.