Customer Care Consultant

1 week ago

North Sydney, Australia Zurich Insurance Full time

**A new adventure awaits**

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?

At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet read on

**Let’s create a brighter future together, let’s make a difference**

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. It’s important to know, what you do matters.

A fantastic opportunity exists to join Zurich’s Life Insurance Division as a Customer Care Consultant.

This is a great entry level role into Zurich where you will be provided with excellent training and the support of a wonderful team.

As a Customer Care Consultant, you will provide exceptional service to our customers and advisers through inbound calls where you will assist with queries ranging from general Life Insurance policy information, processing requests, and maintaining details for existing Life Insurance policies.

If you want to work in a professional, supportive culture with ongoing mentoring/training, flexibility, and great benefits, we want to hear from you

**Important to your success - let's grow together**
- Strong Customer Service experience (call centre experience highly regarded)
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Great initiative and ability to prioritise tasks
- Solid computer literacy skills

**Belong. Zurich is here to support you**

There are so many reasons why Zurich is a great place to be, but here are just a few:
5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.

  • Customer Care Consultant

    3 days ago

    North Sydney, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Customer Care Consultant

    3 weeks ago

    North Sydney Council, Australia Connect Hearing Australia Full time

    Customer Care Consultant (Contact Centre) - PT and FT opportunitiesJoin to apply for the Customer Care Consultant (Contact Centre) - PT and FT opportunities role at Connect Hearing AustraliaCustomer Care Consultant (Contact Centre) - PT and FT opportunitiesJoin to apply for the Customer Care Consultant (Contact Centre) - PT and FT opportunities role at...

  • Customer Care Consultant

    4 weeks ago

    North Sydney Council, Australia Sonova Group Full time

    Select how often (in days) to receive an alert:In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands...

  • Customer Care Consultant

    2 weeks ago

    North Sydney Council, Australia Sonova Group Full time

    Select how often (in days) to receive an alert:In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands...

  • Customer Care Consultant

    1 day ago

    Sydney, Australia PERSOLKELLY Full time

    Customer service professional based in Regents Park for our amazing client in the air-conditioning space with a focus on B2B customers. **_CUSTOMER CARE CONSULTANT: $65K BASE PLUS SUPER: REGENTS PARK_** PERSOLKELLY has a brilliant opportunity for a Customer Care Consultant looking to expand their experience and join a welcoming, dynamic, and impactful...

  • Customer Care Consultants

    3 weeks ago

    Sydney, New South Wales, Australia BizCover Full time

    Customer Care Consultants This range is provided by Biz Cover.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$57,000.00/yr - A$57,000.00/yr Biz Cover who?You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying...

  • Gi Customer Care Consultant

    1 week ago

    North Sydney, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you? As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired...

  • Customer Care Consultant

    2 days ago

    Sydney, Australia Beaumont People Full time

    $65k + Super + Company and Team Bonuses - Career Progression Opportunities - Collaborative and Supportive Team Environment **About the Opportunity** Based in Regents Park this award-winning business has been around for more than 130 years. Working in both the commercial and residential sector of the HVAC industry, over the past 3 years they have...

  • Customer Care Consultants

    3 weeks ago

    Sydney, New South Wales, Australia BizCover Full time

    Customer Care Consultants 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.This range is provided by Biz Cover.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$57,000.00/yr - A$57,000.00/yr Biz Cover who?You haven't heard of us? We...

  • Customer Care Consultants

    3 weeks ago

    Sydney, New South Wales, Australia BizCover Full time

    Customer Care Consultants1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by BizCover. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$57,000.00/yr - A$57,000.00/yrBizCover who?You haven't heard of us? We...