
Adviser Services Manager
7 days ago
At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
**Your new role**
Exciting 12 month role supporting the fund’s distribution via the external adviser network, helping more members to receive advice from an adviser of their choice. In this role, you will provide business relationship and operational services to approved external financial advisers and Licensees registered with AustralianSuper.
**Key duties include but are not limited to**:
- Initiate contact with approved advisers to develop service relationships with key personnel within these practices.
- In conjunction with the distribution team, develop and implement servicing plans for approved advisers to promote and target the fund’s products and services to support new members under advice, and for existing members to obtain advice.
- Resolve high volumes of queries and issues from approved advisers and their staff in a manner that exceeds expectations.
- Maintain records on approved adviser contacts and activities using the team’s CRM.
- Where required, contribute to the creation of tailored education and training materials for approved advisers.
- Execute the referral process - contribute to decisions around which Advisers are on the panel, referral allocation and, placement of advisers on the watch list.
- Represent the Fund at seminars and other adviser industry events and promote the fund at such functions.
- Facilitate the accurate payment of fees in accordance with set processes to Licensees, ensuring reconciliation completed within agreed timeframes.
- Contribute to the strength of the team by communicating key information, being supportive and flexible.
**What you’ll need**
- Excellent phone manner and an ability to manage high volume calls.
- Developing stakeholder relationship management experience within financial services sector. Excellent knowledge of the fund superannuation and pension products.
- Technical knowledge of superannuation and pension administration and processes. Excellent knowledge of retirement investment products, insurance and legislation.
- Strong written and oral communication/ interpersonal skills with the ability to present ideas, perspectives, and issues.
**Life at AustralianSuper**
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.
We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
**What’s next**
- Australian or New Zealand citizenship or Australian permanent residency status is required.**Progress powered by purpose.**
Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
-
Adviser Services Manager
7 days ago
Melbourne, Victoria, Australia AustralianSuper Full time $80,000 - $120,000 per yearAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your new...
-
Adviser Services Manager
1 week ago
Melbourne, Victoria, Australia AustralianSuper Full time $80,000 - $120,000 per yearAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. Your...
-
Student Services Adviser
1 week ago
Melbourne, Australia Online Education Services Full time**About Online Education Services (OES)** OES is made up of extraordinary people. Passionate, self-starters who get excited when they’re challenged to solve problems. Our vision is to be the world’s most impactful enabler of online education. We create, develop and enable immersive learning experiences in partnership with universities all around the...
-
Financial Adviser
2 days ago
South Melbourne, Victoria, Australia Informed Financial Services Pty Ltd Full time $120,000 - $180,000 per yearAre you an experienced Financial Adviser looking for your next opportunity?Join Informed Wealth Advisory, the newly established wealth management arm under the Informed Financial Services banner. We're a young, fast-growing finance practice backed by a strong team of mortgage brokers, referral partners, and directors with deep industry expertise.We are...
-
Client Service Adviser
7 days ago
Melbourne City Centre, Australia Victorian Managed Insurance Authority Full timeService Development, Risk Services Full-Time, Ongoing. About VMIA Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio established under the Victorian Managed Insurance Authority...
-
Adviser
1 week ago
Melbourne, Australia Findex Full timeWe have an exciting opportunity for an Adviser to join our team in a flexible advice role servicing a diverse client base. Supporting our Mildura office, this is a truly agile role and has the flexibility to be on a Fly In Fly Out basis. At Findex, we believe in Dynamic working. This is our new way of thinking about an agile and flexible global workforce....
-
Director BDM
2 weeks ago
City of Melbourne, Australia BetaShares Capital Limited Full timeDirector BDM - Adviser Services Department: Sales Employment Type: Permanent - Full Time Location: Melbourne Description We are seeking a driven Senior Business Development Manager in our Adviser Services team to deliver our market leading sales and service proposition to financial advisers. The successful candidate will exhibit a strong desire to drive...
-
Associate Adviser
1 week ago
Melbourne, Victoria, Australia First Financial Full time $60,000 - $120,000 per yearAbout the roleWorking as part of an Advice team, the Associate Adviser supports their Advisers by engaging with new and ongoing clients, as well as our Client Services and Paraplanning Teams to deliver an outstanding experience and exceptional advice. As an Associate Adviser you are a main contact point for clients and are a support in the establishment and...
-
Adviser Services Representative
3 days ago
Melbourne, Australia Australian Unity Full time**About us** Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community. As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our...
-
Client Service Adviser
7 days ago
Melbourne, Australia Victorian Managed Insurance Authority Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Victorian Managed Insurance Authority **Salary**: Salary not specified Occupation: Risk Management Reference: VG/1665466 Our service development team is growing, and we have an exciting opportunity for a vibrant and self-motivated client service adviser to support the ongoing management and...