After Hours Customer Service Officer

6 days ago

Brisbane, Australia Empire Careers Full time

Contact Name : Amie Luong

Contact Phone : 07 3231 1211

Location : Brisbane

Job Type : Fixed Term/ Temp

Job Salary : $0 - $35.04 per hour

**I am seeking for Customer Service Superstars**

**Are you looking for part-time work while studying? If you are, then this role is for you**

**This is a great opportunity for you to keep busy.**

***

**Client**:
Our client is an organization within the department of education seeking Customer Service Superstars to assist their Customer Service team.

**Job Title: Customer Experience Officer**

**Responsibilities**:

- Provide course information
- Application Assessments - Ensuring students are eligibility for funding
- Updating student details and accounts
- Actioning payment plans for students and taking payments
- Identifying student system issues and resolving
- Utilising multiple systems inclusive of Customer Relationship Managers

**Hours**:15 - 24 hours per week across 3 days. You will be rostered based on what
**shifts you can do**. The hours to choose from will range from 2pm - 7pm and 3-8pm.
- High level of Customer Service Experience
- High level of data accuracy & processing
- Adaptable and quick at navigating multiple systems
- Responsible and able to work autonomously without supervision
- High level of initiative
- A team player

**Apply**

I look forward to hearing from you :)

**Name**: Amie Luong

**Phone**: 0431 589 649

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