Lead Designer

**ABOUT THE COMPANY**

The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Sydney, Singapore, London, Northern Virginia, Canada and South America. Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.

Avolution is a globally recognised leader providing Enterprise Architecture solutions. Avolution helps organisations understand and plan their business execution and strategic initiatives across all functional areas using enterprise modelling, visualisation, and analytics. Avolution is a B2B SaaS business with truly global reach. In December 2024, Whiteoak private equity made a major investment in Avolution with a view to accelerating innovation and driving growth.

**ABOUT THE ROLE**

We’re looking for a Lead Designer to join our Sydney-based APAC team. In this role, you’ll drive the design vision and execution for our enterprise SaaS platform and play a key part in shaping intuitive and engaging solutions. Collaborating with cross-functional teams, you'll conceptualize, create, and iterate on designs that solve user challenges while aligning with business goals.

We’re looking for someone who is a creative problem-solver with a passion for crafting exceptional user experiences. You balance design aesthetics with functionality and have strong technical and collaborative skills.

**Responsibilities**
- Own the UX vision and end-to-end design process for complex enterprise product
- Conduct user research and discovery to understand customer needs and pain points
- Create wireframes, user flows, prototypes, and high-fidelity mock-ups that effectively communicate design concepts and solutions
- Collaborate with product managers, engineers, and other stakeholders to align design strategies with business objectives and user needs
- Test and refine designs through user feedback and usability testing
- Maintain and evolve design systems to ensure consistency and scalability
- Ensure designs align with accessibility standards and user-centered design principles
- Stay updated with industry trends and integrate best practices into your work

**Requirements**:

- Proven experience in product or UX/UI design in complex or enterprise-level software, ideally with a portfolio showcasing your work
- Strong proficiency in modern design tools such as Figma, Adobe Creative Suite, or Sketch
- Strong understanding of user-centered design principles and best practices
- Experience in user research, prototyping, and usability testing
- Knowledge of design standards for web and mobile, including responsive design.
- Excellent facilitation, communication, and collaboration skills
- Ability to balance user needs with business goals to deliver practical, innovative solutions.

**Nice to have**
- Familiarity with front-end technologies like HTML, CSS, and JavaScript
- Understanding of accessibility standards (e.g. WCAG)

**Key Performance Indicators (KPIs)**
- Improvement in user sentiment and satisfaction with the product, demonstrated via customer interviews and ongoing improvements to NPS scores
- Presenting at design industry events on changes and improvements executed within the design team
- Increase in adoption and engagement for newly releases or redesigned features
- Design changes, improvements and new features are resonating with users and solving their needs
- Design deliverables are completed on time, supporting sprint goals and timelines
- Key product workflows show measurable reduction in time and steps to complete tasks by users
- A decrease in support requests related to usability or user workflow intuitiveness

**Benefits**

You will be part of a smart, friendly team and have additional benefits including:

- Flexible working
- 1 day of birthday leave per year
- Up to 12 weeks of paid parental leave
- Annual IT spend budget

You may have experience of the following: UX Designer, UI Designer, Product Designer, Interaction Designer, Digital Designer, User Experience Architect, User Interface Specialist, Visual Designer, Experience Designer.
- All applicants must have the right to work in Australia. Avolution is an equal opportunities employer._