Small Business Banker

1 day ago

Melbourne City Centre, Australia NAB Full time

Small Business Banker - Melbourne, VIC
- Job number: 802462
- Primary position location: VIC- Melbourne CBD
- Category: Business Banking
- Work type: Fixed term Full time
- Work type: Secondment
- Closing at: Aug 31 2025 - 23:55 AEST

**Favourite**
- Manage a portfolio of diverse customers while building quality key referral partners in your local area, with face-to-face time highly encouraged, giving you the confidence to create strong connections with your networks
- Maintain a healthy work-life balance while being surrounded by a high performing and highly engaged team that promotes an inclusive culture.
- 12-month fixed term contract based in Melbourne CBD

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Small Business Banker, you will join NAB's Business Banking Team that’s doubling down on customer obsession.

**Each day, you’ll go above and beyond to**:

- Forge powerful partnerships with business allies to unlock fresh opportunities and bring innovative solutions to life.
- Be the key driver in growing our reach and ensuring existing customers stay engaged, satisfied, and committed for the long haul
- Be at the forefront of converting leads into wins, fuelling growth and delivering impressive results on a national scale.
- Expand our customer base while strengthening loyalty through strategic retention efforts.
- Inspire and empower by delivering impactful coaching, driving strategic actions, and exemplifying outstanding behaviours that set the standard for success across the business.

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Track record of experience across lending and navigating the credit process (strongly preferred).
- Exceptional business and financial acumen skills.
- Hands-on experience in customer relationship management and a genuine passion for customer service.
- Proficient in NAB specific or general banking product and service knowledge.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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