Small Business Banker

5 days ago

Melbourne City Centre, Australia NAB Full time

Small Business Banker - Melbourne West
- Job number: 802663
- Primary position location: VIC- Melbourne CBD
- Primary position location: VIC- Melbourne inner
- Primary position location: VIC- North West region
- Category: Banking & Financial Services
- Category: Business Banking
- Work type: Permanent Full time
- Closing at: Aug 24 2025 - 23:55 AEST

**Favourite**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
- Provide expert advice and develop long-term relationships with your customers.
- Help deepen local relationships and achieve stronger customer advocacy within your community.
- Let your passion, expertise & customer centric values make a real impact.

In the role of **Small Business Banker**, you will join the **Small Business Banking Team**that’s moving with speed to support our customers.

**Each day, you’ll go above and beyond to**:

- Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $5 million.
- Move with speed in this role converting leads into wins, fuelling growth and delivering impressive results whilst driving customer advocacy.
- Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
- Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
- Win together by building relationships with our brokers and proprietary customers to create and action new business opportunities as well as supporting our existing customers.

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**
- Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life.
- Lending experience in business banking or retail banking and navigating credit process.
- Strong customer and relationship management and a passion for networking and growing your portfolio.
- Problem solving, critical thinking and negotiation skills.

**A diverse and inclusive workplace works better for everyone**
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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