Zcx Channel Leader, Apj

**About This Role**

**Responsibilities**:

- Develop a CX channel partner regional strategy that includes managing focus partners, recruiting new partners and growing indirect sales revenue
- Build business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding CX portfolio
- Execute sales training and provide marketing support
- Track sales pipeline and bookings against quota and other metrics
- Work closely with current and new Partners to capture and leverage existing contracts for Zoom’s growing CX platform
- Be an innovator, ultimately a business builder, that will help our global company discover new ways to sell our service and drive new business initiatives
- Ideally a demonstrated ability to think strategically and analytically with the ability to build and convey a strong value story to the market
- Develop a strong understanding of key product differentiators, sales methodologies and processes
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
- Develop go-to-market co-sell strategy (internal Zoom, alliance partner & channel partners)
- Drive Partner Awareness & Expertise specifically in our Zoom CX integrations

**Basic Requirements**:

- 5+ years CX / Cloud (CCaaS) Channel creation experience
- SaaS Business & Sales experience
- Deep Contact Center software industry product knowledge
- Excellent communicator
- Strong presentation skills to create engaging messaging, training material and supporting resources.
- Experience leading others with product/services training; best practices; demo and sales guides; learning and training materials.
- Ability and aptitude to work within various mediums to coach & develop partner sellers
- Must understand business telephony & Contact Center (Cloud & Premises PBX)
- Ability to work independently as well as part of a collaborative environment

**Preferred Requirements**:

- 5+ years technical sales/BD experience in Cloud Contact Center (CCaaS) preferred

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

**Work Styles at Zoom**

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

**About Us**

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

**Explore Zoom**:

- Hear from our leadership team
- Browse Awards and Employee Reviews on Comparably
- Visit our Blog
- Zoom with us
- Find us on social at the links below and on Instagram
- View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.

LI-Remote