Operational Enablement Coordinator

2 days ago

East Melbourne, Australia The Royal Australian College of General Practitioners (RACGP) Full time

Education and Training
Training Operations
Flexible location
Full Time, Permanent
23/7/2025
Salary $104,700 + Super + ability to salary package up to $15,900 tax free
Full time, permanent opportunity
Flexible location
About the role
As our Operational Enablement Coordinator, you’ll support the rollout of system and process changes across training operations. Reporting to the Operational Enablement Manager, you’ll manage documentation, UAT logistics, training content, and knowledge sharing, working closely with operations, systems, and product teams.
**As our Operational Enablement Coordinator, you'll also**:
Draft and maintain SOPs, guides, and readiness documentation
Coordinate UAT activities and track results for continuous improvement
Deliver training (eg webinars) and support change adoption across teams
Monitor adoption progress post-rollout, gather user feedback, and identify training gaps or support needs.
Skills & Experience
Proven experience in operations support, business readiness, or driving process improvements
Skilled in documenting, mapping, and enhancing business processes while identifying operational gaps
Experienced in coordinating or supporting User Acceptance Testing (UAT) and similar validation activities
Ability to create training materials and facilitate effective knowledge transfer
Strong written and verbal communication skills
Benefits of working with us
**Maximise Your Pay**: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading
**Extra Paid Leave**: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave
**Work-Life Balance**: Enjoy flexible hybrid work opportunities nationally
**Career Growth**: Access a contemporary Professional Development Program
**Join a Leader**: Be a part of Australia’s largest specialist medical college that stands at the forefront of our world-class healthcare system
About the RACGP
The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.
How To Apply?
Click the ‘Apply’ button and submit your CV and cover letter as one document.
Please visit our careers page for details on our recruitment process and position descriptions. Applications will be reviewed as received, as the process may conclude before the closing date.
Applicants must have the right to work in Australia.
**Applications Close**: 6th of August 2025
We are a Circle Back Initiative Employer - we commit to respond to every applicant.
The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.
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