Service Delivery Team Leader

4 days ago


Rydalmere, Australia Johnson Controls Full time

**Job Details**

**The Company**

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all our stakeholders through a strategic focus on our buildings and energy growth platforms.

**About the role**:

- Managing the Service Delivery team
- Supporting the Branch Managers
- Providing support to direct reports ensuring they meet role requirements
- Setting goals and coaching individuals to meet role expectations
- Reviewing figures and ensure branch is on track to meet forecast
- Checking month end results and advising any discrepancies
- Reviewing all cost accruals and managing quarterly progress billings
- Ensure ethical conduct of all employees and business performance is adhered to
- Reviewing various admin and financial reports
- Providing onboarding and training, assisting technicians
- Reviewing current procedures and implementing change

**About you**:

- Minimum 5 years Administration/Customer Service experience
- Previous People Management experience
- An excellent team player
- Relationship management with internal employees and external customers
- Proficient MS Office Skills
- Excellent time management skills and teamwork ability
- Self-starter, organized and ability to meet deadlines

**_JCI’s Diversity & Inclusion _**
- Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands._



  • Rydalmere, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Call Response Group

    1 week ago


    Rydalmere, Australia AWA Technology Services Full time

    Full time, 38 hours per week; - Contribute to the future growth and development of the organisation. - Salary packaging tax benefits - Birthday Leave Cabrini Technology Group (CTG) is a leading and fast-growing independent provider of specialist technical services to the healthcare, government and enterprise sectors. CTG is a wholly owned division of...

  • Team Leader

    2 weeks ago


    Rydalmere, Australia Parramatta City Council Full time

    City of Parramatta have an exciting leadership opportunity working in the Waste & Cleaning team as the Team Leader Cleansing. **About the role** As the Team Leader, you will be responsible for leading a team member by working with and overseeing all activities, planning, organising and deciding how to accomplish set tasks, goal setting and distribution of...


  • Rydalmere, Australia Parramatta City Council Full time

    City of Parramatta has an exciting career opportunity for the right person become part of our Parks and Open Space department in a leadership position. We are seeking experienced horticulturalists & arboriculturists to join our growing team and lead the tree team to create the best parks and open spaces in Australia. All staff will have the opportunity to...


  • Rydalmere, Australia HR Ambassador Full time

    At HR Ambassador our clientele includes a number of national and multinational organisations, whom we have delivered a range of staffing solutions across Australia. Due to consistent growth, our engineering client is currently looking for an experienced Team Leader to join their team in Rydalmere! **_The role involves: _** - Assist with planning, managing...

  • Warehouse Team Leader

    2 weeks ago


    Rydalmere, Australia HR Ambassador Full time

    At HR Ambassador our clientele includes a number of national and multinational organisations, whom we have delivered a range of staffing solutions across Australia. Due to consistent growth, our engineering client is currently looking for an experienced Team Leader to join their team in Rydalmere! **_The role involves: _** - Assist with planning, managing...


  • Rydalmere, Australia HR Ambassador Full time

    At HR Ambassador our clientele includes a number of national and multinational organisations, whom we have delivered a range of staffing solutions across Australia. Due to consistent growth, our engineering client is currently looking for an experienced Team Leader to join their team in Rydalmere! **_The role involves: _** - Assist with planning, managing...


  • Rydalmere, Australia Synergy People Full time

    Our client specialises in software and diagnostic products within the veterinary healthcare market. We are looking for someone who is hands on, and preferably who has worked in a similar supervisory role. You will be the first point of contact for general operations and ensuring the warehouse runs efficiently on a day to day basis. **Key...

  • Team Leader Parks

    4 days ago


    Rydalmere, Australia Parramatta City Council Full time

    City of Parramatta has an exciting career opportunity to become part of our Parks and Open Space department in a leadership position. We are seeking experienced horticulturalists & greenkeepers to join our growing team and lead maintenance teams to create the best parks and open spaces in Australia. Joining our parks team means being a part of a dynamic and...


  • Rydalmere, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and...