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Control Room Operator

2 weeks ago

Ringwood, Australia Ventia Pty Limited Full time

**About the role**
The Eastlink Alliance is a longstanding partnership between ConnectEast and Ventia operating and maintaining one of Melbourne’s busiest road networks.

We are seeking a Traffic Control Room Operator to join our team on a Permanent full-time basis. As this is a 24 hour operation, this role will involve shift work involving 12 hour shifts and other shift durations if required.

This role is based Ringwood, VIC.

**Duties**:

- Monitor and control the operation of EastLink using defined procedures and electronic systems for traffic and plant equipment.
- Detection and response to incidents from the Traffic Control Room systems and the camera network.
- Observation in real time and, if required, initiate remedial action to traffic conditions (including cases of degraded situations) which may affect motorist safety or disrupt efficient traffic flow.
- Prompt logging of all incidents throughout the various stages until the conclusion.
- Identifying opportunities or deficiencies in operational practices to result in the improvement of service to EastLink customers or staff.
- Liaising with VicRoads, Police, Metropolitan Fire Brigade and other emergency services when required to ensure all relevant procedures / protocols are carried out promptly and efficiently.

**About You**
- Demonstrated ability to operate computer systems for the monitoring and then appropriate response to alerts generated.
- Sound experience in either traffic management and/or emergency response operation using automated control systems.
- Strong decision-making ability within an intense or pressured environment that would require accurate and sound judgement.
- An understanding of traffic control devices, techniques and standards.
- A good understanding of the traffic and road rules or legislation related to traffic management on highspeed freeway environments.
- Must be an Australian Citizen & you will be required to undertake a National Police check.

**Diversity**

**How to apply**

Position Reference Number: 151167

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