Waitlist Support Officer

**Bring your coordination skills and commitment to patient care into a rewarding and specialised role.**

**Remuneration**: $68,338.79 - $70,468.72 Per Annum + 12% Super + Salary Packaging
**Location**: Belmont Hospital
**Employment Type**: Temporary Full Time until Oct 2026
**Position Classification**: Administration Officer Level 3
**Hours Per Week**: 38
**Requisition ID**: REQ590923
**Applications Close**: Thursday, 28th August 2025

Are you an experienced Waitlist Support Officer, or do you have a background in hospital admissions and are ready to take the next step in your career? This is your opportunity to grow into a pivotal role within a high-functioning and supportive team at Belmont Hospital.

**Why join us at Belmont Hospital?**

Nestled near the shores of Lake Macquarie, Belmont Hospital offers a welcoming and modern healthcare environment. We provide a range of inpatient and outpatient acute and sub-acute health care services to our diverse community.

The Waitlist Support Officer will be based in our light-filled, open-plan admissions department, working closely with a tight-knit team made up of another Waitlist Support Officer and a Waitlist Co-ordinator. Our team is community-focused, genuinely supportive, and motivated by a shared commitment to quality patient outcomes.

We pride ourselves on our approachable culture, strong team values, and a workplace that fosters continuous learning and improvement.

**About the role**

As the Waitlist Support Officer, you’ll play a key role in supporting the efficient scheduling of elective surgeries and ensuring patient care remains at the centre of all we do.

A typical week will see you:

- Coordinating theatre dates for elective surgery patients
- Managing short-notice cancellations and filling vacant slots efficiently
- Communicating with surgeons and patients to arrange appropriate surgery dates
- Supporting the Waitlist Co-ordinator and collaborating with the wider admissions team

**What we offer**:

- Thorough onsite induction and team mentoring
- Offsite training in patient management systems and scheduling tools
- A stable role in a collaborative team that celebrates reliability, initiative, and mutual support
- If you're ready to use your organisational and interpersonal skills in a role that directly contributes to improving patient outcomes, this position could be the perfect fit.

**About you**

You’ll thrive in this role if you:

- Have previous experience in waitlist management or hospital admissions
- Are reliable, honest, and hardworking
- Communicate clearly and professionally with patients and clinicians
- Adapt easily to changing workloads and shifting priorities
- Work well both independently and as part of a collaborative team
- While experience in a hospital setting is essential, we’ll support your success in this role with hands-on training and ongoing mentoring.

If you're looking to advance your career in healthcare administration and become part of a supportive and values-driven team, we’d love to hear from you.

**Additional Information**:

- An eligibility list will be created for future temporary full or part time vacancies.

**Need more information?**

1) Click here for the Position Description

**_ Information for Applicants:_**

**_This is a Category A position. _**_Recommended applicants will be reviewed for compliance with NSW Health policy directive _PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases_ for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy._

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- Hunter New England Health employees may be _**_eligible for a range of _**_benefits_**_ _such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._

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