IT Support Technician

2 days ago

Ballarat, Australia Brandt Tractor Full time

**ARE YOU READY TO START YOUR NEXT CHAPTER WITH A LEADING BUSINESS?**

Brandt is experiencing exciting growth, and we're looking for a skilled IT Support Technician to join our in-house IT team supporting operations across Australia and New Zealand. This is a full-time, permanent position based at our Head Office in Ballarat, Victoria.

**_About the Role:_**

As an IT Support Technician, you'll play a vital role in supporting our expanding ICT infrastructure. Working closely with our team, you'll provide responsive, high-quality technical support while helping to manage and grow our systems across both Australia and New Zealand. You'll also be responsible for ensuring all external contractor work meets required safety standards and will serve as a key point of support for our local branches.

**_Duties & Responsibilities:_**
- Install, troubleshoot, service, and repair end-user computers (desktop, laptop, workstation), phones, networks, and other communication systems
- Respond promptly to service issues and user requests
- Provide technical support across the business, both in person and remotely
- Set up accounts and configure systems for new users
- Maintain and upgrade hardware as needed
- Test and support new technology implementations
- Assist with computer and network-related purchasing decisions
- Travel to local branches when required

**_About you_**:
You're passionate about how technology can improve business operations and communication. You thrive in a support role and enjoy making technical concepts accessible to people at all levels of the business. You bring a proactive approach and a customer service mindset to everything you do.

**_What we're looking for:_**
- Minimum of 2 years' experience in a similar IT support/administration role
- Strong technical knowledge of IT systems, devices, and networks
- Solid understanding of IT best practices, including system security
- Analytical mindset with strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team

**_What's in it for You?_**
- A Competitive Remuneration.
- Ongoing Training & Development
- Advancement Opportunities
- Family-friendly & flexible workplace
- Employee Assistance Program
- Work with a Great Team

**_About us:_**

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

**ARE YOU READY TO START YOUR NEW CAREER WITH BRANDT? APPLY NOW

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