Is Support Technician

5 days ago

Ballarat, Australia Brandt Full time

**About the Role**

We have an opportunity arising from the growth of our business for a tier two IS Support Technician to join our in-house IT team that are spread across AUS and NZ.

This is a full-time, permanent role based out of our Shared Resource Office in Ballarat, Victoria.

Working in collaboration with IT team, you will provide ICT support and growth of ICT infrastructure in Australia & New Zealand. You will ensure safety considerations are provided for all outside contract work. As one of a few key members of the IT team, in AUS you will be pivotal in providing on the ground support to the AUS business making visits as required to locally supported branches, and remotely supporting the ANZ business.

On a daily basis you can expect to find yourself:

- Installing, troubleshooting, servicing, and repairing end user desktop/workstation/laptop computers, and related software and communication equipment, including phones/networks.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company (this may be in person or over the phone).
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Testing new technology.
- Provide support of computer/network related purchases.

**About you**
- Extensive experience with IT systems, Devices, networks, and related technologies.
- At least two years' experience in a similar role
- Solid knowledge of best practices in IT administration and system security.
- Strong computer analytic skills and problem-solving skills
- Ability to work independently as well as in a team environment.
- Excellent interpersonal and communication skills

**What's in it for you?**

**Great work**: Take your career where you want with the backing of a multinational company that is committed to supporting your career growth.

**Great people**: Work with a committed, friendly, inclusive and supportive team.

**Make a difference**: Keep our customers moving forward and be a positive influence in our local communities.

**About Us**

Brandt is a global business that provides trusted advice, innovative solutions and unparalleled service for growers, producers, and farmers around the world. Brandt has recently acquired Cervus Equipment - a world leading equipment dealer with dealerships across Canada, New Zealand, and Australia. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support.

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