People & Culture Coordinator

Are you studying business or human resources, or have you recently completed your studies? Are you someone who thrives in ambiguity, loves working with people, and is excited about modern HR practices and using technology to enhance the team member experience through AI, automation, and digital communication tools? If yes, then this entry-level role is for you

As a People & Culture Coordinator, you’ll provide end-to-end support across the employee lifecycle—from onboarding to offboarding and everything in between. This is an in-office role (up to three days per week), with mandatory weekends required. You’ll gain invaluable hands-on experience in a fast-paced, dynamic environment and play a key part in implementing forward-thinking People & Culture initiatives while working closely with our teams across multiple locations.

**Who Are We**

**_ We empower students and their studies_** by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

**_ Over 3,500 students and 90 staff have joined our tutoring services since_** our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022 and ranked again for 2023, and we're continuing to multiply year over year

It's our vision to **_reshape education, _**starting with tutoring.

**Key Responsibilities**
- Provide hands-on support across the entire employee lifecycle, from recruitment and onboarding to engagement and offboarding.
- Assist in developing and maintaining People & Culture processes, ensuring they are structured yet adaptable to our dynamic environment.
- Support day-to-day HR functions, including record-keeping, payroll assistance, compliance, and responding to team member inquiries.
- Collaborate with the People & Culture team to implement digital tools, automation, and AI-driven platforms to streamline HR workflows.
- Help maintain and enhance a positive team culture through engagement initiatives, team events, and continuous feedback loops.
- Work closely with department leads to understand their needs and assist in recruiting, onboarding, and training new team members.
- Take part in special projects that will further enhance Contour’s modern and innovative approach to People & Culture management.

**What You’ll Bring**
- Currently studying or recently completed a degree in Business, Human Resources, or a related field.
- Passion for people and creating a positive workplace culture.
- An understanding (or a willingness to learn) of the employee lifecycle and its importance in driving engagement and performance.
- Strong attention to detail, with the ability to work in a structured and organised manner.
- Interest in modern ways of working, including digital communication, HR platforms, automation, and AI.
- A proactive and curious mindset with the drive to take initiative and tackle challenges independently.
- Flexibility to work in-office up to three days a week, including mandatory weekends.

**Why Contour?**
- Join a fast-paced, high-growth startup where you’ll gain hands-on experience in a dynamic People & Culture team.
- Be part of a supportive and collaborative team that encourages growth, creativity, and continuous learning.
- Opportunity to grow within the company as we scale, with potential for career progression into more senior HR roles.
- A modern, tech-driven environment where innovation and forward-thinking solutions are valued.

**Requirements**:
**Skill Requirements**:
**Honesty **and Integrity
‍ **Passion** for Teaching
**High Level **of Empathy
**Energy** and Enthusiasm
️ **Excellent** Communication Skills
**Independence **& Proactiveness
**Willing **to Listen, Learn & Lead
**Intelligence** & Creativity

**Personal Requirements**:

- ️** Passionate & Engaged **_(we want you to be genuinely interested in working in education)_

**Long-term Mindset & Vision **_(_**_if you're selected, we'd like you to come for the ride for as long as you can)_

**Genuine Desire** to Help Students & Parents (it's our goal to help students achieve their potential)

️ **Full Academic Year Commitment** _(e.g. no overseas exchange trips for 8 weeks)_
- **Ability to Commit **to Hours _(can’t constantly reschedule or miss work)_

**Travel** to our Locations _(e.g. primarily Glen Waverley, but also CBD, Box Hill, Narre Warren or Point Cook)_

**Sign an NDA** _(e.g. can't distribute our resources/company info to others)_

❌** Agree** to a non-compete clause (_e.g. you can’t work with similar organisations, exceptions apply, check with us)_

**Benefits**
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