Freight Forwarding

16 hours ago

Brisbane, Australia People Group Full time

Join an incredible team as a Customer Service Representative
- Where positivity, collaboration, and innovation drive success
- Salary up to $75,000 + Super

**Customer Service Representative - Brisbane**

**Your New Company**
With a century-long legacy in transport and shipping, this company utilizes extensive global expertise to deliver outstanding solutions. Notably, its unwavering focus on people sets it apart. Emphasizing diversity and inclusion, they foster a nurturing atmosphere, recognizing and rewarding individuals' dedication and contributions, creating a workplace where everyone thrives.

**Your New Role**
As a Customer Service Representative, your job duties & responsibility include but are not limited to the following:

- Interact with customers for bookings, pricing, queries, service options, shipment updates
- Enhance customer experience and foster relationships, improve credibility and create customer loyalty
- Prioritization of orders and adjusting of schedules to ensure customer priority requirements are met
- Manage the status of customer orders through maintaining accurate data within Cargowise and communicating exceptions and delays to customers
- Cargowise Tasks
- CW Bookings
- Cargowise Data Entry
- Liaise with overseas partners & internal colleagues
- Customer Rate Set up
- Customer Summary Reports
- Customer Enquiries
- Customer Quotations
- Customer Courtesy Service Calls

**What you will need to succeed**
- Minimum 12 months Freight Forwarding experience, have sound understanding of the importing process including INCO terms, documentation, delivery and customs and quarantine requirements.
- Customer Service Representative experience
- Cargowise experience
- Manage Competing External and Internal Priorities
- Clear Oral & Written Communication Skills
- Efficient Planning and Organising Skills
- Effective communications
- Ability to Work Autonomously, whilst working within a team
- Diligent and Conscientiousness
- Willingness to Learn & Grown within Role
- Adaptable & Flexible to Changing Market Conditions
- Team Orientated
- Flexible & Willing to Support Others
- Genuine, Sincere & Authentic
- Accountable, Responsible, Takes Ownership

**What you'll get in return**
- A brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team.
- Your salary will be highly competitive, and you will be able to own the role at hand.
- Great team environment & culture

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion

  • Freight Forwarding

    6 days ago

    Brisbane QLD, Australia People Group Full time $120,000 - $140,000 per year

    A standout opportunity to become a Business Development ManagerDelivering measurable success and meaningful impact.100,000 - $120,000 + Super + Car Allowance + CommsYour new companyAn international freight forwarding company offering a comprehensive range of services designed to meet every client's needs. Trusted by both large and small organisations, they...

  • Freight Forwarding

    6 hours ago

    Brisbane QLD, Australia People Group Full time $100,000 - $140,000 per year

    Take on your next challenge as a Business Development ManagerDedicated to creating a caring and inclusive culture$100,000 - $140,000 + Super + Car Allowance + CommsYour new companyA Global logistics excellence through rich industry expertise, best-in-class customer service, and leading-edge technology. Their services include the consolidation and forwarding...

  • Freight Forwarding

    1 week ago

    Brisbane, Australia People Group Full time

    Multiple Vacancies Brisbane - Import, Export, Cartage & Sales Roles - Great Salaries and Companies! **Freight Forwarding Vacancies - Brisbane** - **Multiple Vacancies Brisbane**: - **Import, Export, Cartage & Sales Roles**: - **Great Salaries and Companies** **About Us** People Group Recruitment is a boutique agency based in Brisbane and we are...

  • Freight Forwarding

    1 week ago

    Brisbane, Australia People Group Full time

    Multiple Vacancies Brisbane - Import, Export, Cartage & Sales Roles - Great Salaries and Companies! **Freight Forwarding Vacancies - Brisbane** - **Multiple Vacancies Brisbane**: - **Import, Export, Cartage & Sales Roles**: - **Great Salaries and Companies** **About Us** People Group Recruitment is a boutique agency based in Brisbane and we are...

  • Freight Forwarding

    1 week ago

    Brisbane, Australia People Group Full time

    Multiple Vacancies Brisbane - Import, Export, Cartage & Sales Roles - Great Salaries and Companies! **Freight Forwarding Vacancies - Brisbane** - **Multiple Vacancies Brisbane**: - **Import, Export, Cartage & Sales Roles**: - **Great Salaries and Companies** **About Us** People Group Recruitment is a boutique agency based in Brisbane and we are...

  • Freight Forwarding

    6 days ago

    Brisbane QLD, Australia People Group Full time $65,000 - $85,000 per year

    Great opportunity as a Customer Service OperatorA stable long-term opportunity with a global providerSalary package up to $65,000 - $85,000 + SuperYour new companyDedicated to supporting the industries that keep the world moving, this company provides reliable logistics and freight solutions that truly make a difference. Their expertise ensures operations...

  • Freight Forwarding

    2 days ago

    Brisbane QLD, Australia People Group Full time $60,000 - $96,000 per year

    A brilliant role to grow as a Export OperatorCompany with an unstoppable international presenceSalary up to $70,000 - $80,000 + SuperYour new companyThis company is a trusted name in freight forwarding across Australia, recognized for its excellence in the industry. With a strong commitment to innovation, integrity, and customer satisfaction, they go beyond...

  • Freight Forwarding

    10 hours ago

    Brisbane QLD, Australia People Group Full time $80,000 - $100,000 per year

    Elevate your professional path as a Senior Export OperatorNurtures both professional and personal developmentSalary up to $80,000 - $100,000 + SuperYour new companyWith a strong focus on innovation, this company continues to move global trade forward in meaningful ways. They embrace technology to simplify complex processes and improve how goods move around...

  • Customer Service

    1 week ago

    Brisbane, Australia PATH4 Group Full time

    Local Freight Forwarding experience essential - WFH options - Looking for a flexible and can do attitude! **Brisbane - Ref. JO-2210-3380**: **The Employer** This multinational Freight Forwarder has a well-established global footprint, solid internal infrastructure and an innovative suite of end-to-end logistics solutions. Their progressive staffing policies...

  • Freight Forwarding

    15 hours ago

    Brisbane, Australia People Group Full time

    Join a global leadership team - Countless opportunities - Salary up to $130,000 + Super +Comm + Car Allowance **FREIGHT FORWARDING BDM - BRISBANE** **Your new company** This company has experience shipping tonnes of goods and helps businesses move a wide range of products through its strong forwarding network that spans the globe. From bulk commodities to...