Administration Officer

**About Us**

Kurbingui Youth & Family Development is a proud Aboriginal-Controlled Community Organisation (ACCO) based on Turrbal Country in North Brisbane, Yuggera Country in South Brisbane and Gubbi Gubbi Country in Moreton Bay, with programs and services expanding across South East Queensland.

For over 20 years, we’ve been walking alongside our community - supporting families, young people and individuals through our many programs, which include: Family Services, Social & Emotional Wellbeing, Employment & Training, NDIS Support, Crisis Intervention Programs, Youth Justice & Bail Diversionary Programs, Family and Child Connect, and a wide range of cultural and community programs.

At Kurbingui, we believe that true impact happens when people feel seen, supported and empowered. We’re not just building programs - we’re building pathways, opportunities and stronger futures for our community. As we continue to grow, we remain grounded in culture, guided by our values, and driven by a vision of connection, empowerment and lasting change.

Kurbingui is recognised as a leading community organisation in Brisbane, trusted for our commitment to Aboriginal & Torres Strait Islander families, young people and communities.

Our programs and services are built on cultural knowledge, respect and partnership. We are proud to be a respected and reliable voice in the community, and we continue to grow so that we can reach and support more people across Queensland.

Joining Kurbingui means becoming part of a movement that is strengthening culture, creating opportunity and making a difference every day.

**About the Role**

The Administration Officer - Staying on Track Program provides vital support to ensure the program runs effectively and continues to deliver life-changing outcomes for young people reintegrating into community. This role is more than administration—it is about being the backbone of the program team, creating a positive first impression for anyone who walks through our doors and ensuring that operations are smooth, professional, and culturally safe.

In this role, you will be the first point of contact for young people, their families, Elders, and community members, offering a welcoming and respectful reception experience. You’ll also work closely with the program team and partner agencies, providing high-quality administrative support to keep things on track. This includes managing reception duties, scheduling, maintaining records, and supporting compliance requirements through accurate documentation, case management systems, and reporting.

Your contribution will be essential in helping the Staying on Track team meet its goals. By keeping processes organised and efficient, you enable the program staff to focus on what they do best—mentoring and supporting young people. At the same time, your professionalism and cultural awareness will create a safe, inclusive, and respectful environment for everyone who engages with the program.

This is a rewarding role for someone who enjoys working in a dynamic, community-focused environment, values teamwork, and takes pride in delivering high-quality administrative support that makes a real difference.

**About You**
- **Essential**_
- You have proven experience in administration or reception, ideally within a community, not-for-profit, or Aboriginal and Torres Strait Islander organisation.
- You are highly organised, with strong planning and time management skills that allow you to coordinate your own workload effectively.
- You communicate clearly and professionally, with strong written, verbal, and interpersonal skills.
- You are confident using Microsoft Office Suite and databases, with the ability to learn new systems quickly.
- You bring strong attention to detail and accuracy to everything you do.
- You can work independently while also contributing positively as part of a supportive, culturally competent team.
- You have an understanding of, or are willing to develop, knowledge of cultural safety and trauma-informed practice in youth and community service settings.
- **Desirable**_
- Knowledge of Youth Justice and compliance with Child Safe Standards.
- Previous experience supporting programs for Aboriginal and Torres Strait Islander children, young people, and families.

**What we provide you**
- Competitive Salary + Super + Salary Sacrifice (Increase your take home pay with our Not-For-Profit Salary Sacrifice options)
- Ongoing Professional Development Opportunities
- Purpose driven organisation working towards enhancing community safety & wellbeing
- Paid parental leave for eligible employees
- Access to Ceremonial, Cultural & Community Service Leave
- Access to free and confidential counselling and support through our EAP service.
- Tools of the trade - Smart Phone & Laptop (Pool vehicle for business travel)
- Support for career development, including annual performance reviews, structured supervision frameworks, professional training opportunities, deve