Application Support Role

16 hours ago

Melbourne, Australia Genesis IT&T Pty Ltd Full time

Engaging with senior stakeholders, this role demands a strong communicator with proven troubleshooting skills.

**Key responsibilities will include**:

- Remotely provide incident resolution and problem management for requests logged by clients
- Responsible for assistance and/or resolution for assigned incidents with the objective to restore service in a timely and effective manner, meeting or exceeding SLAs
- Problem solving, trouble shooting and conducting root cause analysis for logged incidents
- Participate in internal testing as new product versions are released to our region.
- Attempt to ascertain the root cause of the clients issue using your proven troubleshooting skills

**To be considered for this position essential requirements include**:

- Experience providing Application Support Services in a functional/technical capacity
- Commercial experience in the healthcare industry is highly preferred
- Proven SQL scripting (intermediate level) and Oracle scripting (basic level) experience
- Strong communication and highly developed customer service skills
- Excellent troubleshooting skills\

A challenging permanent role, this supportive employer offers a strong internal career path. To be considered for this position please submit your CV today. Got questions? Contact Alana Hallett on 02 9236 4500.

  • Applications Support

    1 week ago

    Melbourne, Australia M&T Resources Full time

    **Melbourne** **IT & Telecomms** Help Desk / Support - Assist and provide expertise in a hardware refresh program. - 5 days a week in office. - Contract competitive rate. **About the role**: A Local city council is offering an excellent opportunity for an experienced and self-motivated professional to join our Digital Technology and Services team as our...

  • Application Support

    1 week ago

    Melbourne, Australia Robert Half Full time

    A fantastic opportunity has opened for a self-motivated and dedicated Application Support to join a globally renowned powerhouse. **The Company** **The Role** **Your Profile** - ** Experience in a similar role will be advantageous.**: - ** Strong reporting skills and the ability to identify & report on system bugs**: - ** Strong communication skills for...

  • Applications Manager

    1 week ago

    Melbourne, Australia Advance Thinking Full time

    Provide direction to technical staff and engage with numerous stakeholders - Ensure Applications Managed optimally - Ensure Risk, Security and Compliance appropriately managed Advance Thinking are a boutique consultancy with a great network of clients across many industries. Currently we are looking for an Applications Manager on behalf of our Financial...

  • Applications Support Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Epworth Full time

    Join to apply for the Applications Support Analyst role at Epworth Join to apply for the Applications Support Analyst role at Epworth Get AI-powered advice on this job and more exclusive features.Company Description Epworth Health Care is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and...

  • Application Support Officer

    3 weeks ago

    Melbourne, Victoria, Australia Talent Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$80,000.00/yr - A$90,000.00/yrDirect message the job poster from TalentSouth Eastern Suburb / Hybrid Work / 1 - 2 Days on SiteAmazing Environment...

  • Application Support Officer

    3 weeks ago

    Melbourne, Victoria, Australia Talent Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$80,000.00/yr - A$90,000.00/yrDirect message the job poster from TalentSouth Eastern Suburb / Hybrid Work / 1 - 2 Days on SiteAmazing Environment...

  • Application Support Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeProblemSolving Full time

    Job Description">We're seeking an expert who can support the day-to-day administration and maintenance of our applications, troubleshoot issues, and configure solutions to fit customer needs.This role involves collaborating with both clients and internal teams to optimize performance, ensure smooth functionality, and deliver an outstanding experience...

  • Tradefloor Application Support

    2 days ago

    Melbourne, Australia Profusion Group Full time

    Permanent role with real career growth opportunities - Global Financial Services Organisation - Front office investments experience needed **Company Overview** An exciting new opportunity has become available for an Application Support Specialist to join this Global, Financial Services market leader known for it's unique culture and stellar...

  • IT Application Support Analyst

    3 weeks ago

    Melbourne, Victoria, Australia MEGT (Australia) Ltd Full time

    About MEGT At MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982 Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all. The MEGT Difference We're proud to be certified...

  • IT Application Support Analyst

    3 weeks ago

    Melbourne, Victoria, Australia MEGT (Australia) Ltd Full time

    About MEGT At MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982 Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all. The MEGT Difference We're proud to be certified...