Guest Service Agent Part Time

1 week ago

Sydney, Australia Crowne Plaza Hotels & Resorts Full time

Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests

**What You’ll Do**:

- Greet and interact with guests upon arrival
- Assist with check-ins, check-outs, and reservations
- Handle guest inquiries and provide directions and explanations of hotel facilities
- Manage guest accounts, ensuring accurate billing and smooth departures
- Resolve guest issues to ensure an exceptional stay
- Promote IHG Rewards Club by enrolling guests and recognizing existing members

**Requirements**:

- Minimum 6 months experience in Guest Services/Administration/Reception
- Qualifications in Hotel Management or Business Administration preferred
- Flexibility to work night, weekend, and holiday shifts
- Excellent communication skills; bilingual or multilingual skills are a plus
- Ability to work in a fast-paced environment and prioritize workloads

**What We Offer**:

- Competitive hourly wage
- Supportive team environment
- Opportunity for growth within the company

**Equal Opportunity Employer**:
At Crowne Plaza Sydney Darling Harbour, we value diversity and inclusion. We are committed to creating a workplace where everyone is welcomed and encouraged to be their true selves. We invite applicants from all backgrounds, regardless of race, gender, age, religion, sexual orientation, or disability, to apply.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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