Assistant Account Manager

4 days ago

Doncaster East, Australia Lonsford Insurance Brokers Full time

**The company**

Lonsford Insurance Brokers Pty Ltd are a forward-thinking innovative insurance broker based in Doncaster East. With a secure proven heritage of more than 30 years, we live by our brand values of being down to earth, in-the-know, helpful and positive. Lonsford Insurance Brokers offers a comprehensive range of business and commercial insurance products backed up by Steadfast one of Australia's largest insurance broking networks. We are looking for a dedicated and self-motivated Assistant Account Executive with a positive can-do attitude to join our friendly and motivated team.

**The Role**:

- Portfolio assistance / growth of a varied book of clients
- Providing exceptional phone-based customer support
- Dealing with client requests and queries in a professional and timely manner
- Preparing and processing renewals, endorsements, and remarkets
- Respond to new business enquiries
- Negotiating terms with underwriters / Insurers
- Excellent customer service and the ability to develop and maintain relationships with internal and external stakeholders is a must within this role.

**To Be Successful in this Role, you will have**
- Previous Insurance Industry experience (essential)
- Tier 1 qualification mandatory or Diploma of Insurance Broking,
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated ability to develop and maintain strong working relationships
- Strong administration skills including attention to detail, organising, prioritising workload, and time management
- Ability to interpret and comprehend Industry documents such as PDS/Policy Wordings
- Excellent computer skills including demonstrated use of Insurance related software, with genuine willingness to learn new systems (Winbeat)
- A team-orientated and 'can do' attitude
- The ability to work autonomously and contribute positively and collaboratively with colleagues

Lonsford Insurance Brokers Pty Ltd is an equal-opportunity employer and is committed to the ongoing training of its employees.

Please submit your cover letter telling us how you meet the above criteria and if you do not meet all, tell us more about yourself and include a current and updated resume. Salary remuneration will be negotiated based on experience and qualifications.

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Flexible hours
- Monday to Friday

Ability to commute/relocate:

- Doncaster East V, IC 3109: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Insurance Broking: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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