Customer Service Superstars

2 weeks ago

Hornsby, Australia Mad Mex Full time

Mad Mexis looking for an outgoing and enthusiastic casualCustomer Service Superstarsto be the backbone of our restaurant located in Westfield Hornsby.

**About Us**

AtMad Mexwe serve Australia’sbest Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70 restaurants in Australia, we’re driven by our passion to share the food and culture of Mexico with our customers every day.

**About the Role**

The main role of our team members (we call themLuchadores)is to preparefresh, healthy & authenticMexican food and deliver it with a smile & great customer service. Our restaurants are fast-paced environments, so you need to be able to work quickly and efficiently.

**About You**

Our people are friendly & outgoing, have a strong work ethic & are committed to delivering excellent customer service. You must be able to understand and follow recipes & checklists. If you have some experience in the food industry - great, however,it’s not an essential requirement. All you need is a vibrant personality, a love for Mexican, and a willingness to learn

**Why work at Mad Mex?**
- We offer competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities
- We are growing A HUGE expansion goal (Think of the development opportunities)
- We offer ongoing training and development to help you achieve your goals.
- We really live our values ofAuthentic,Connected,Cheeky Healthy & Own It. Having fun is in our DNA.
- 50% off all meals and a free Meal when you work a 5-hour shift
- Have your voice on our employee feedback platform (most companies have this for customers, we have it for our Mad Mex Familia)
- Complimentary access to our Employee Assistance Program - confidential counseling, for when you just need someone to talk to
- Grow and develop through exposure to experienced Leaders and Regional Operations Managers
- Party and join in on fun team bonding exercises

Come and join the brand that has recently been voted Australia’s Top Premium Restaurant Brand and placed in the Top Ten Franchise Brands in Australia

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