Campus Customer Service Representative

5 days ago


Hornsby, Australia Art of Smart Education Full time

**NOTE: APPLICANTS MUST HAVE DONE THEIR SCHOOLING IN AUSTRALIA**

Art of Smart Education is seeking a friendly Campus Customer Service Representative career professional to join our Hornsby Campus. You will provide a range of administrative services to our students and parents.

**About Us**

Art of Smart is on a mission to help 1 million students answer the question, “What am I going to do with my life when I finish school and how do I get there?” We’re an award winning provider of tutoring and mentoring for students in Years K-12 for the past 12 years.

**What does the role involve?**
- Be the face of our Hornsby or Hills Campus by engaging with parents students and tutors face to face to resolve their concerns
- Day to day operations (feedback calls, printing class materials, inputting data into spreadsheets and maintaining cleanliness of campus)
- Coordinate staff communications to make sure our systems function smoothly
- Liaise and coordinate with external partners, contractors and suppliers
- Answers incoming phone calls and handle them promptly, professionally, and courteously
- Book students into tutorials and classes, and support our teaching team with scheduling
- Responsible for opening and/or closing of centre before and after operating hours

The role is expected to be 10 - 15 hours per week
The role requires having some availability during our opening hours: Monday - Friday 2.30 pm - 7.30 pm and/or Saturday 9.00 am - 5.00 pm

**What's in it for you?**
- Pathways to promotion with lots of opportunities in a fast-growing organisation
- A chance for you to build your professional development
- Flexible work that leaves time for your life with a friendly, dynamic, and innovative team
- A vibrant local work environment near public transport

**About You**:

- You have 2+ year experience in a Customer Service/Administration related role
- Knowledge of the **Australian education industry**:

- Demonstrate commitment to the mission and values of Art of Smart Education
- You are a people person who loves helping and supporting others
- You are mature, have lots of initiative, and fine attention to detail
- You love getting stuck into a to-do list and are incredibly organised
- You love a **fast paced** environment, can multi-task and deliver under time constraints
- You’ve got good computer skills and are quick to learn new platforms

**Job Types**: Part-time, Casual

Pay: $25.00 - $30.00 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Rotating roster
- Weekend availability

**Education**:

- High School (Year 12) (required)

**Experience**:

- inbound call centre: 1 year (required)
- outbound call centre: 1 year (required)
- customer service: 2 years (required)
- Administrative experience: 2 years (required)

Work Location: In person



  • Hornsby, Australia Art of Smart Education Full time

    **NOTE: APPLICANTS MUST HAVE DONE THEIR SCHOOLING IN AUSTRALIA** Art of Smart Education is seeking a friendly Campus Operations Coordinator career professional to join our Hornsby or Hills Campus. You will provide a range of administrative services to our students and parents. **About Us** Art of Smart is on a mission to help 1 million students answer the...


  • Hornsby, Australia APG Workforce Full time

    Government Role - $32.69 ph + Super - 2-Month Contract + Possibility of Extension APG Workforce are currently seeking Customer Service Representative for a 2- month contract within a Hornsby Government Sector. **Pay Rate**: $32.69 ph + Super **Availability** **required**: - Office based role located in Hornsby - Rotating roster between 8am - 6pm / 35...


  • Hornsby, New South Wales, Australia Stetson Australia Full time $90,000 - $120,000 per year

    Company DescriptionAt Stetson Australia and Greenwich Hat Co, we are passionate about premium quality headwear. We are in phase of rapid growth where there is opportunity to join the team and grow with the business. The culture of the organisation is built on integrity, efficiency and dependability.Role DescriptionThis is a full-time hybrid role where you...


  • Hornsby, Australia Wurth Australia Full time

    **Hornsby** **Are you passionate about achieving sales results?** Do you have a knack for building relationships, closing deals, and exceeding targets? If so, this is your opportunity to join our team, be rewarded for your success, and grow both personally and professionally with a global organisation! Wurth is an international, privately owned family...

  • Customer Service

    2 weeks ago


    Hornsby, New South Wales, Australia Tailwind Nutrition Australia Full time $30 - $35 per year

    About Tailwind Nutrition AustraliaTailwind Nutrition fuels athletes, adventurers, and outdoor lovers with clean, effective sports nutrition designed for endurance and recovery. We're a small, passionate team with a strong presence in the Australian endurance sports community, and we're on the lookout for someone organised, adaptable, and customer-focused to...


  • Hornsby, Australia Star Phones Full time

    **Who are we?** We are an exclusively growing mobile phone accessories and repair business with over 30 stores based across Australia. Our company looks for people who can grow, think, and deliver in an environment with rapid growth and constant change. We are looking for **CUSTOMER SERVICE and SALES SUPERSTARS** who understand the value of a genuine...


  • Hornsby, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...


  • Hornsby, Australia Great Southern Bank Full time

    **More about the role** Our **Customer Service Specialist (Personal Lender)** role is pivotal to supporting our purpose. Based in our **Hornsby** branch, you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You'll be challenging yourself every day to deliver sales and...


  • Hornsby, Australia Swimtastic Full time

    **Responsibilities**: - Provide excellent customer service to parents and guardians of our students, answering inquiries about classes, schedules, payments, and more - Maintaining the facility clean and tidy - Recording day-to-day financial transactions - Managing customer accounts and ensuring timely payment collections - Assisting the management team with...


  • Hornsby, Australia Mad Mex Full time

    Mad Mexis looking for an outgoing and enthusiastic casualCustomer Service Superstarsto be the backbone of our restaurant located in Westfield Hornsby. **About Us** AtMad Mexwe serve Australia’sbest Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over...