Customer Service

3 days ago


Bankstown Aerodrome, Australia Woodspace Full time

**Part-Time (minimum 3 days / week) or Full-Time Roles Available** We are seeking a dedicated "all-rounder" to support with customer service and e-commerce operations for two online interior decor businesses. This role may be beneficial for a student or recent graduate from an interior design / architecture related program or someone with more experience looking for a stable and long-term customer service role. **Key Responsibilities**: - Customer service & sales support - responding to enquiries, booking logistics and answering technical questions. - Updating website content, photos and information. - Spreadsheet work and data management. - Process and track customer orders through Shopify and logistics platforms. - Handle order-related issues including tracking, returns, and refunds. - Organising and posting samples to customers. **Beneficial Skills**: - Interior design, architecture & related trades education (especially timber-related trades e.g. joinery and flooring) - Basic design digital design experience (Canva, Photoshop, Illustrator or Figma) - Customer service & sales experience in a related industry. - Storeman, warehouse or logistics experience. This role focuses on providing exceptional customer support while managing order-related inquiries and ensuring customer satisfaction through prompt, professional service. **What We Offer**: - Part-time or Full-time work - between 3 - 6 days of work per week - On-the-job training - if you are starting out on your career, we will provide you with training on products, customer service and sales. **Job Types**: Full-time, Part-time Pay: $50,000.00 - $70,000.00 per year Schedule: - 8 hour shift - Monday to Friday - Weekend availability Work Location: In person



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