Workforce Analyst

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Coles Liquor team work across three leading brands (Liquorland, First Choice Liquor Market and Vintage Cellars), each with their own unique offering and customer base. With a network of more than 980 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

**About the role**

We have an exciting opportunity for a detail-oriented professional with a strong understanding of workforce planning to join the Liquor Central Operations team. This includes the analysis, modelling, measurement and reporting on predetermined hours and REM with accuracy, flexibility, and consistency.

You’ll also:

- Identify and present commercial opportunities to improve store performance
- Act as a workforce planning SME for designated departments, creating processes and embedding an understanding of Kronos Dimensions with stakeholders
- Provide insight into how we can structure and approach labour models to best support our availability and commerciality
- Engage with stakeholders to build pre and post impact analysis, understanding our customer needs as well as ensuring we are aligned to commercial requirements
- Play a key role in forecasting labour, utilising a consistent and logical approach to distributing hours to support the network

**About you and your skills**

You're a detail-oriented professional with strong understanding of workforce planning systems. You have strong analytical capabilities and the ability to identify root causes of issues.

You’ll also have:

- Demonstrated experience with business process analysis, development of work standards, documentation of work processes and/or operations logic
- Strong research and data analysis skills,
- Proven experience in retail/store operations, combined with strong knowledge of Kronos Dimensions
- Experience in labour modelling ideal, but not a pre-requisite

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What’s in it for you?
- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

Job ID: 157922

Employment Type: Full time