Cleaning Services Manager

**Introduction**:
About Assetlink

We pride ourselves on our culture - The Assetlink Way.

We have one of the country’s most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.

**Our Vision is**: “To change the lives of those we work with by connecting them with the best opportunities of the Australian community”.

The Role

We have a Full Time Cleaning Services Manager position at Pacific Fair Shopping Centre

As the Cleaning Services Manager, you will lead a team of cleaning superstars who deliver a spotless experience to customers of Pacific Fair Shopping Centre, a retail client site situated in the heart of Broadbeach, Queensland. You will be turning curious visitors into loyal customers whilst supervising and leading a team dedicated to providing exceptional cleaning services. You will be part of the Assetlink team with a key focus on developing a high performing cleaning team, whilst efficiently managing all day to day cleaning operations, including but not limited to; service delivery training, driving in-centre service standards, championing safety, machinery management, consumable control, award interpretation, performance management, roster and budget governance and many other day to day operational requirements.

If you are a highly experienced cleaning services leader with team management experience and would like to be part of a team that makes a difference, we would love to hear from you

The hours for this role will be full time five (5) days per week, largely Monday to Friday, however after hours and weekend work may be required as needed.

Role Requirements
- Excellent cleaning knowledge
- Exceptional communication skills (verbal and written)
- Impeccable grooming and presentation
- Previous proven experience working within a similar role
- You are a team leader, hands-on operator with the ability to anticipate the needs of guests and your team, exceeding satisfaction levels
- Ability to conduct regular floor walks around the centre to ensure it always presents as per expected standards and reporting requirements
- Responsible for leading, mentoring and developing a team of +60 cleaning team members
- You have an ‘eye for detail’ that can deliver exceptional quality
- Conduct team meetings and regular catch ups with direct reports
- Build and manage strong relationships with VIPs and retailers.
- Excellent time management and organisational skills
- Ability to follow instructions, systems, procedures and processes
- Good computer literacy in software such as the Microsoft Office Suite
- Reliable and hard-working attitude
- Positive attitude, integrity and ethical behaviour
- Availability to work a variety of shifts, including mornings, nights and one day over the weekend
- Must have valid work rights in Australia

What we offer you
- Reward and recognition incentives
- Ongoing training and development
- Career development and opportunities
- A safe and supportive working environment
- A family-oriented culture
- Discounted car parking

If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be key part of our Integrated Services team at Indooroopilly Shopping Centre, we’d love to hear from you. Click ‘Apply’ now.

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process.

Assetlink’s Diversity Commitment