
Applications Administrator
1 week ago
**Job no**: 507907
**Work type**: ongoing full-time
**Location**: Catholic Schools Parramatta Diocese
**Categories**: Information Technology
**About the opportunity**:
**Key accountabilities**:
The Applications Administrator is accountable for:
- Providing support and timely resolution of issues raised through the Enterprise Service Desk (level 1 support)
- Analysing operational activities to identify and deliver system improvements
- Guiding and training system end users in the effective use of the system
- Working with vendors to ensure the organisation's requirements are understood, issues are managed, and product roadmap are understood and effectively utilised
**Typical experience and qualifications**:
- Experience supporting library systems
- Expertise in SirsiDynix, Symphony Workflows and Bluecloud Analytics
- Experience with Canvas or other Learning Management System (Desirable)
- Skilled in providing Level 1 and Level 2 end-user support
- Passionate about customer satisfaction and delivering exceptional customer service
- Excellent communication skills, with the ability to clearly convey information
- A collaborative team player with a strategic mindset
**In return**:
- Competitive remuneration
- Salary packaging
- Parental leave
- Flexible work arrangements include a hybrid working model
- Wellbeing programs
- Professional development opportunities
**Interested?**
**About us**:
At CSPD we are committed to responding to the needs of students in a world that is changing rapidly. With over 5,000 passionate employees located across our primary and secondary schools, we have the intent and the resources to transform the learning and unlock the full potential of each of our 40,000 plus students. We are always on the lookout for top talent to help us achieve our strategic goal of inspiring the future, through quality catholic schooling and by strengthening the professional lives of our employees.
**Advertised**: 10 Feb 2025 09:02 AUS Eastern Daylight Time
**Applications close**: 15 Feb 2025 23:02 AUS Eastern Daylight Time
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