Application Administrator

1 day ago

Parramatta, Australia Cater Care Full time

**Job Title: Application Administrator**

**Location**:Any of our offices across Sydney, Melbourne, Brisbane, Adelaide & Perth

**Salary**:$100,000.00

**Job Type**: Full-Time

**Reporting**:Information Technology

**About Us**:
Cater Care Australia is a premier food and hospitality service provider, offering dining solutions to a diverse range of clients, including aged care facilities, schools, and businesses. The company emphasis is on fresh, nutritious, and culturally diverse menus and is dedicated to providing high-quality meals that meet the diverse needs of its customers. With a strong commitment to quality, innovation, and sustainability, Cater Care Australia is dedicated to enhancing the dining experience and delivering exceptional service to its clients.

**The Role**:
**Roster**:
Mon-Fri (9:00am-5:00pm) office based. Outside of work normal hours is required for technical fixes and system rollouts.

**Key Responsibilities**:

- Install, configure, and maintain the POS terminal system
- Manage the rollout of new sites and ensure seamless implementation
- Update and maintain accurate price-lists
- Oversee barcoding management and ensure accuracy
- Provide overall management of the POS system and identify areas for improvement
- Conduct system training for employees and provide support as needed
- Triage first-level support calls and provide solutions in a timely manner
- Communicate changes and updates to the business to ensure seamless operation
- Manage menu items and pricing
- Data entry into POS and similar systems
- Travel interstate as required
- Liaise with Procurement on catalogues updates and changes
- Manage systems alerts such as items purchased with no price allocated
- Deliver to agreed SLAs

**Skills and Qualifications**:
**Must haves**:

- Experience managing MS SQL Databases
- Experience working with Windows Server
- Working with pricing & product updates in a POS Database
- Experience in system administration and project planning
- Proficiency in using:

- idealPOS (preferred over other POS)
- EFTPOS
- Google WorkSpace and Google Cloud Project
- Mr Yum
- Microsoft Active Directory
- Teamviewer

**Soft skills**:

- Ability to work independently and as part of a team
- Ability to juggle multiple priorities and meet deadlines
- Excellent time management and organisational skills
- Process improvement
- Proactive - willingness to find problems to fix
- Curiosity
- Flexible in attitude
- Easy going
- Excellent communication and interpersonal skills
- Willingness and ability to travel for system rollouts (Australia wide)

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