Service Specialist

1 day ago

Adelaide Region SA, Australia Lifestyle Solutions Full time

**Permanent Full Time Position - $110K base + sal pkg**:

- **Oversee South Australia - Adelaide office base**:

- **Travel expected to SA services**

Lifestyle Solutions are expanding and looking for a Service Specialist experienced in delivering a variety of Child and Family Out of Home Care Services. You will be joining our National Child and Family Service Excellence team supporting multiple programs and delivering varying models of Out of Home Care across South Australia.

This is an exciting opportunity to join a team which has been designed to create service delivery outcomes for young persons in our care. We focus on supporting, guiding, and facilitating teams in areas such as service compliance, team-based support, and local community/family engagement.

**We offer**
- Competitive salary of $100,000 - $110,000 exclusive of super and based on relevant experience
- Salary packaging $15,900 general and $2,650 entertainment p.a.
- Paid training and opportunities for career development across our national organisation
- 24/7 crisis and incident response support team
- Free confidential counselling support for employees and close family members
- Access to more discounts and benefits

**The role**

The key objectives of the role include:

- Create and establish new business in South Australia
- Enable and support the Customer Service Delivery teams to create positive customer outcomes and satisfaction through a focus on planning, goal achievement and outcomes
- Monitor and ensure service compliance at all times with multiple jurisdictions compliance requirements
- Manage individual contracts and funding agreements
- Establish and maintain relevant systems, processes and tools which enable the Customer Service Delivery teams to effectively engage with customers
- Contribute and facilitate specific service improvement plans relating to Child and Family services

Please click on the following link to review the Role Statement

**About you**
- Extensive relationship management skills including managing internal case management
- Extensive experience in customer service, with strong business acumen in multiple models of Out of Home Care
- Proven ability to work in incident response and crisis coordination, including accurate reporting and effective decision making
- Proven ability to effectively identify business insights, trend analysis and reporting
- Demonstrated ability to perform business related activities such as develop and establish new services, negotiation, support planning and experience in developing staff
- Demonstrated expertise in implementing and meeting Therapeutic Frameworks
- Current driver's license and willingness and ability to travel interstate frequently and at short notice
- Minimum tertiary qualification preferred or Child or Family Service’s relevant Diploma

**About us**

We provide services to people with disability, young people and children in out-of-home care, their families and communities. We believe everyone is equal. You can learn more about us here.

**How to Apply**

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment

  • Small Animal Specialist Vet South Australia

    1 week ago

    Adelaide Region SA, Australia The Vet Service Full time

    **Salary**:$200,000 DOE Package: Profit share opportunity Generous relocation allowance and Visa sponsorship for eligible applicants Paid parental leave Opportunity to participate in the Leadership Development Program Type of Work:Small Animal Veterinary Surgeon Job Details:Our client based in South Australia is searching for a Specialist Vet Surgeon to join...

  • Virtual Customer Service Specialist

    1 week ago

    Adelaide Region SA, Australia Westpac Group Full time

    We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. Your role of Customer Service Specialist (Virtual Bank) is a key position in our virtual branch hub as you will have quality conversations with our customers on...

  • Claims Specialist

    1 week ago

    Adelaide Region SA, Australia EML Full time

    **Claims Specialist - Medical Services**: SA - Adelaide Workers Compensation Full Time - **Bring your high attention to detail and excellent customer service skills**: - **Complete an array of different administration tasks within a fast-paced environment**: - **Ongoing support and career development opportunities** Overview: Provide early, timely and...

  • Client Service Officer

    1 week ago

    Adelaide, South Australia Small Animal Specialist Hospital Full time $50,000 - $70,000 per year

    The Small Animal Specialist Hospital (SASH) is the largest veterinary hospital in the Southern Hemisphere, offering 24/7 specialist and emergency services across Australia. At SASH, we are committed to delivering the highest standards of veterinary care – made possible by compassionate, motivated people working in a supportive, collaborative environment....

  • Payroll Specialist

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    Exciting new opportunity as an experienced Payroll Specialist for a local government organisation **Your new company** Our client is a dynamic local government body located on Adelaide’s eastern city fringe. Dedicated to delivering high quality service to their cosmopolitan and culturally diverse community, our clients promote community engagement and...

  • Sourcing Specialist

    4 days ago

    Adelaide Region SA, Australia Boart Longyear Full time

    Adelaide, Australia - Reqid: - ** 14683BR** - Job Category: - ** Drilling Services** Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 130 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities...

  • Fundraising Specialist

    1 week ago

    Adelaide Region SA, Australia SilverChain Full time

    **Fundraising Specialist** - Find your work-life balance with hybrid working conditions - Love what you do and make a difference in people’s lives - Total salary package range of $100,000-$130,000 (or whatever wording you suggest) with up to $18,550 in salary packaging **The opportunity** At Silverchain, we’re looking for a Fundraising Specialist to...

  • Mobile Claim Specialist

    4 days ago

    Adelaide Region SA, Australia EML Full time

    **Mobile Claim Specialist**: SA - Adelaide Workers Compensation Full Time - **Utilise your excellent customer service skill by helping injured workers return to work** - **Flexible working arrangements available - work from home 2 days a week**: - **Ongoing comprehensive learning and development support provided** EML is a leading **Workers Compensation**...

  • Airfare Travel Specialist

    4 days ago

    Adelaide Region SA, Australia AA Appointments Full time

    **AIRFARE TRAVEL SPECIALIST** **LOCATION: Adelaide** **SALARY PACKAGE: $70K + Super + Monthly bonus incentives** Bring your luxury travel knowledge to this well-established, high-end online travel agency. **YOUR ROLE** - Create detailed and exciting packages to international destinations - Work with supportive and passionate travel experts - Service high...

  • Personal Banking Specialist

    1 week ago

    Adelaide Region SA, Australia Westpac Group Full time

    **Join our diverse, supportive, and growing team at Westpac Group**: - **Strong banking consulting and/or sales experience is essential**: - **Full-time role We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their...