Ndis Support Coordinator

Essential Services Hybrid role
- Permanent full-time opportunity
- Opportunity to assist with implementing NDIS plans

**About CareChoice**

CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC) and Private Aged Care sectors in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

**Our values**:
Our philosophy of service provision is based upon our values of:

- ** People, First**:

- **Brilliant Together**:

- **Bring Our Best. Always**:

- **Relentless Optimism**

**Benefits & culture**

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As part of our commitment to putting People first, you’ll enjoy industry-leading wellbeing support and benefits at CareChoice, including:

- Access to your pay as you earn it via our financial wellbeing partner
- Employee Pathways Scholarships
- Employee Support Fund
- Free ongoing training and development
- Annual recognition awards
- Paid Pregnancy loss leave for either parent
- Flexible work
- A number of employee wellness platforms including EAP and Care4U, free flu shots and travel discounts.
- Discounts with major retailers including:

- Car and Health Insurance
- Fuel
- Groceries and food
- Gas, Electricity, Internet, and Mobile Phones
- Pet supplies
- Movie tickets
- Other major retailers such as Catch, Myer, Kmart, Big W, JB Hi Fi plus many more.
- Monthly Recognition & Reward for Employee of the Month
- Service Recognition Program
- Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

**About the opportunity**

We’re currently recruiting for a full-time permanent NDIS Support Coordinator to join our team located at our head office in Clayton South office.

Reporting to our Manager of Support Coordination Operations, you’ll be responsible for assisting Participants with complex needs to build personal capacity to make decisions and choices about the implementation of all supports in their NDIS plan, and focus on addressing barriers and reducing complexity in the support environment, whilst also assisting Participants by ensuring they are on track to achieve their goals as articulated in their NDIS plan or Care Plans.

A day in the life as a NDIS Support Coordinator with CareChoice, may see you supporting our Participants with:

- Support Coordination to assist in implementing their NDIS plan.
- Coordinate services in Participants’ NDIS plans including the management of complex multi-disciplinary teams.
- Provide advice and consultation with Participants, their families, and other stakeholders in response to complex and challenging situations.
- Develop action plans following consultation with Participants, their families, and other stakeholders to resolve barriers arising from complexity.
- Liaise and collaborate with key stakeholders to establish mutual goals of coordinating service delivery for Participants.

**About you**

As a calm, resilient and compassionate NDIS Support Coordinator, you’ll have greater than 1 years’ experience with providing quality care services, implementing NDIS plans and building rapport with Participants in an outcome driven position in the Disability, Youth Welfare, Child Protection and/or community services sector.

Ideally, you’ll have:

- Relevant tertiary qualifications in an industry related discipline.
- Comprehensive understanding of the NDIS and Disability Act.
- Well-developed interpersonal, negotiation and complaints resolution skills.
- Strong networking and relationship management skills.
- Sound understanding of SDA.

Qualifications required:

- Current First Aid & CPR Certificate
- NDIS Worker Screening Clearance
- Working with Children Check (Employee type)
- Valid Victorian Driver’s Licence

**To APPLY