Guest Regulatory Information Administrator
6 days ago
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our Guest Regulatory Information Administrator reporting to the Group Manager Responsible Gambling, you will play a pivotal part in administering guest-oriented business processes and practices, particularly in relation to Responsible Gambling.
This role offers a unique opportunity to work within multiple areas of the business to support appropriate use and administration of processes related to regulatory obligations or The Star policy requirements
**A few of your responsibilities**:
- Conduct regular checks of new accounts created for excluded people to detect duplication and other data quality issues.
- Assist in identifying potential weaknesses in internal controls and business processes or respond to opportunities to align processes across the group.
- Assist the Patron Liaison Managers to maintain business processes and standards documents
- Assist in the administration of the Protect Database particularly in respect of The Responsible Gambling Persons of Interest register and Exclusions related registers
**What we are looking for**:
- Attention to detail as well as time management skills
- Tertiary qualification in that discipline or equivalent experience.
- Accreditation with Australasian Compliance Institute desirable.
- Previous compliance experience in a multi-purpose operational environment.
- Exposure to regulatory work environments.
Ideally you will have strong foundations in regulatory compliance and administration, preferably in within relevant industry such as healthcare, finance or legal. Your demonstrable experience navigating complex regulatory frameworks will set you up for success and enable you take on the challenges of a matrix business structure.
**What we can offer you**:
- Extraordinary growth opportunities personally and professionally
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Discounted parking + other transport options (dependent on property)
**_ Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._**
**Our culture**
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
**It’s your time to SHINE**
Click on the link below to make your next career move with The Star.
-
Guest Service Agent
6 days ago
Gold Coast, Australia Village Roadshow Limited Full time**Guest Service Agent - Nights** **Part Time - $24.87 p/h Monday-Friday | $31.09 p/h Sat | $37.31 p/h Sun (+ allowances)** **Sea World Resort, Main Beach Gold Coast** **About the company**: Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Marriott International, Inc Full time**Job Number** 23198748 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...
-
Guest Service Generalist
4 days ago
Gold Coast, Queensland, Australia Travel + Leisure Co. Full time $60,000 - $90,000 per yearWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Receptionist / Guest Services
4 days ago
Gold Coast, Australia Atlas People Full timeGuest Services Are you ready for an adventure of a lifetime? Do you love travelling? Do you want to work in different locations across Australia and experience the diversity of its culture and nature? If you answered yes to these questions, then you might be the perfect fit for an ATLAS ADVENTURE! We are Atlas People, a leading hospitality agency that...
-
Guest Services Host
6 days ago
Gold Coast, Australia Village Roadshow Limited Full time**Guest Services Host** **$24.82 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
1 week ago
Gold Coast, Queensland, Australia Careers at Marriott Full time $45,000 - $65,000 per yearGuest Service Agent About the Company Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. JW Marriott is...
-
Guest Service Agent
4 days ago
Gold Coast, Australia Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Night Guest Service Agent
6 days ago
Gold Coast, Australia Avani Full time**Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...
