Seasonal Guests Services Host

6 days ago

Gold Coast, Australia Village Roadshow Limited Full time

**Guest Services Host**
**$27.23 per hour Part Time Fixed Term to February 2025**
**Wet ‘n’ Wild - Oxenford Gold Coast**

**About the Perks**
- Unlimited free entry to our amazing theme parks
- Earn complimentary passes for family and friends
- Enjoy discounts on food & beverage, retail and animal experiences
- Enjoy a wide variety of discounts throughout our properties and access to our Village Employee Benefits App which is partnered with more than 65 major retailers
- Exclusive and unique team member events and awards
- Reward and Recognition incentives and prizes
- On site Wellbeing Team and access to our EAP with 24/7 support
- Opportunity for professional development & internal training, we strive to grow our talent

**The opportunity**:
You will participate in the day-to-day operation of the Guest Services Office at Movie World and Wet ‘n’ Wild Gold Coast by answering guest queries, resolving, and following up complaints and responding to and participating in emergency situations.

**Your day to day**:

- Previous experience in a similar role, with a professional attitude and exceptional level of customer service essential
- Organized individual with strong administrative skills
- Proven conflict resolution and complaint handling skills
- Ability to use initiative to solve problems quickly and efficiently
- Advanced interpersonal skills both written and verbal
- Team focus with a high level of confidentiality
- Cash handling experience essential
- Must be able to work on any day, including weekends, evening functions and school holidays
- Ability to work across VRTP properties

**What you’ll bring**:

- Provide First Aid and CPR - essential
- Prior experience in a similar front of house operational role would be an advantage
- To always communicate professionally and effectively with guests
- Demonstrated experience in dealing with guests with injuries
- The ability to navigate around the Accesso system an advantage
- Demonstrated ability dealing with guest complaints and resolution process
- Possess the ability to multitask
- Display good communication and organizational skills
- Ability to work in a small team environment

  • Seasonal Guest Services Host

    5 days ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Job no**: 502828 **Work type**: Part time **Seasonal Guest Services Host** **$28.18 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety...

  • Seasonal Guest Services Host

    7 days ago

    Gold Coast, Queensland, Australia Village Roadshow Theme Parks Pty Ltd Full time $40,000 - $60,000 per year

    Seasonal Guest Services Host $28.18 per hour Part TimeSea World, Main Beach, Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Topgolf, Sea World...

  • Seasonal Guest Services Host

    6 days ago

    Gold Coast, Queensland, Australia Village Roadshow Full time $40,000 - $60,000 per year

    Job no: 502828Work type: Part timeSeasonal Guest Services Host$28.18 per hour Part TimeSea World, Main Beach, Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian Outback Spectacular, Village...

  • Guest Services Host

    2 hours ago

    Central Coast, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest services? Do you have a positive attitude, vibrant customer service skills and the ability to work as part of a dynamic front office team. Take a career road trip with us at NRMA Ocean Beach Holiday Resort, at Umina Beach, where everyday is a holiday! As the Guest Services Host (Front...

  • Guest Service Host

    1 week ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$34.04 per hour Casual** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to our...

  • Guest Service Host

    1 week ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$26.25 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to...

  • Guest Services Host

    2 hours ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$24.82 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to...

  • Guest Services Host

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$24.82 per hour Part Time Fixed Term** **Movie World, Oxenford Gold Coast** **About the role**: You will participate in the day to day operation of the Guest Services Office at Movie World Gold Coast by answering guest queries, resolving and following up complaints and responding to and participating in emergency...

  • Guest Services Host

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$26.25 per hour Part Time Fixed Term** **Movie World, Oxenford Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and...

  • Guest Experience Host

    4 days ago

    Gold Coast, Queensland, Australia beBeeExperience Full time $29,200 - $59,200

    Job Title: Guest Experience HostLocation: Gold Coast, AUJob Type: Casual, Part-timeContract Type: Fixed Term ContractWe are seeking guest experience hosts for our entertainment event at Warner Bros. Movie World.The Opportunity:Demonstrate exceptional guest service skills and perform duties within the show and entertainment department.Duties:- Assist team...