Food Services Manager- Dandenong Hospital

Job Requisition ID: 5458
- Legal Entity: Monash Health
- Location: Dandenong, VIC, AU, 3175
- Employment Type: Full Time
- Posting Date: 21 Aug 2025

**Monash Health is a great place to work**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.**

**Our Journey**:
The Dandenong Food Services team provide services to a culturally diverse patient base in a busy acute health setting with over 500 inpatient beds, a major emergency department and mental health facility. Together we strive to develop and improve the patient experience in the public health setting.

**A Day in the Life**:
The Food Services Manager at Dandenong Hospital is an essential member of our leadership team, You'll manage a significant operational budget and lead the food services team effectively. Reporting to the Support Services Manager, and working closely with Site leadership teams, as well as other Food Services managers from other Monash Health sites, you’ll ensure the Food Services meet the needs of each of these hospitals located on the one site.

We guarantee that no two days will be the same. In this important role, you will be responsible for:

- Providing support and leadership to the Food Services team
- Achieving and maintaining the highest standards in food safety
- Leading our services in our pursuit of exceptional patient and employee experiences
- Working closely with departmental leads and teams to drive service excellence
- Overall department performance including leading a team and managing a budget

This is a full-time ongoing role, predominantly working conventional business hours Monday to Friday. Whilst primarily based at Dandenong Hospital, there may be occasional travel to other Monash Health sites as required to meet business needs.

**About You**:
Working closely with Nurse Managers, Dietitians, Departmental Leads and other Food Services Managers, you will bring the following demonstrated skills, experience and knowledge:

- A history of successful team management and stakeholder engagement
- Outstanding communication skills
- Demonstrated skills managing competing demands while delivering services within tight timeframes
- Demonstrated success in change management and service improvement

On a personal level, you will demonstrate:

- An understanding of excellent customer service
- A collaborative approach and an ability to cohesively work with all users of the Hospital
- A passion for providing exceptional patient and employee experiences
- An ability to problem solve and achieve positive outcomes for all stakeholders

Additionally, you thrive working in a dynamic, continuous improvement customer driven environment. You bring demonstrated leadership expertise and thrive leading your team by example with a highly consultative and inclusive leadership style.

**Mandatory requirements of the role**:

- **Experienced managing a large commercial kitchen operation ideally in a Health Care environment**.
- Proven experience managing a medium to large team.
- Certificate Food Safety Supervisor
- Certificate IV Workplace Training & Assessment (desirable)
- _Further qualifications in HACCP procedures and quality management systems (desirable)_
- Excellent writing skills including a demonstrated ability to prepare reports, using clear, concise language, organise information into a logical sequence and include content appropriate for the purpose and audience
- Excellent interpersonal skills with demonstrated ability to interact with all levels of the organisation
- Positive attitude and motivational approach in facilitating change and adopting new concepts
- Focused on providing quality, patient-centred services by working with our stakeholders and exceeding both consumer and employee expectations.

**In Return**:
You’ll be welcomed into Monash Health’s and be a part of:

- a passionate team dedicated to making a difference to the health of Victorians
- a friendly, flexible work environment
- unique opportunities to develop your knowledge and grow your career
- mentorship from a highly experienced and well respected team
- the largest public health service in Victoria, employing more than 25,500 people

We recognise the value of equal employment opportunity and are committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

Our employees enjoy a range of benefits including:

- salary packaging options that increase your take-home pay
- a comprehensive Heal