Food Services Manager

Reference Number
- 54275
- Employment Type
- Full Time Ongoing
- Entity
- Monash Health
- Department
- Support Services
- Location
- Dandenong Hospital
- Position Summary
- Lead, develop and coach the team of food service professionals
- Drive exceptional patient and employee experiences
- Work with a diverse range of health care professionals

Calling all great leaders who are passionate about creating exceptional patient and employee experiences.
- Lead, develop and coach the team of food service professionals
- Drive exceptional patient and employee experiences
- Work with a diverse range of health care professionals

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:
Our Dandenong Food Services team provide services to a culturally diverse patient base in a busy acute health setting with over 450 inpatient beds, a major emergency department and mental health facility. Together we strive to develop and improve the patient food service experience in the public health setting.

**A Day in the Life**:
The Dandenong Hospital Food Services Manager is an essential member of our leadership team responsible for leading our Food Services in our pursuit to provide exceptional patient and employee experiences.

Working with team members at all levels, the Food Services Manager is accountable for service improvements, Food Safety Program compliance, and is responsible for the budget, employee management and overall department performance.

The Food Services Manager reports into the Support Services Manager, Dandenong Hospital and is supported by a broader team of People and Culture & Finance business partners, as well as the team of Food Services Managers across multiples sites.

This is a full-time ongoing role, working predominantly conventional business operating hours Monday to Friday.

Key Deliverables:

- Providing support and leadership to the Food Services team
- Achieving and maintaining the highest standards in food safety
- Driving service excellence to our patients and internal stakeholders

**About You**:
You will have proven leadership and excellent communication skills, resilience and a demonstrated success in change management and service improvement. You will have a passion for providing exceptional patient and employee experiences. Food Services experience is desirable however not essential.

Additionally you will be able to showcase a history of successful team management and stakeholder service and will be able to demonstrate your consultative approach through successes in previous roles and projects. Whilst this is a leadership role, you are also a team player. You are an advocate of Monash Health’s Strategic Guiding Principles and ICare Values.

**There is no requirement to have food services experience however you will need**:

- Exceptional leadership skills to ensure amazing patient and employee experiences.
- Imagination, positive attitude and motivational approach in facilitating change and adopting new concepts.
- An ability to engage with key stakeholders to deliver high quality food services.
- Experience in a managerial role in a medium to large organization.
- A passion for food and delivering exceptional customer service.
- Current Food Safety Supervision - For Community Services and Health Industries

**In addition the following would be beneficial however are not essential**:

- Current Food Safety Supervision - For Community Services and Health Industries
- Current Food Safety Supervision - For Community Services and Health Industries
- If you are successful in this role and do not have the above skills we will train and develop you in these areas.
- Detailed knowledge of quality systems, ideally HACCP

**In Return**

You’ll be welcomed into our larger Monash Health’s Support Services team and have:

- Support from our leadership team and Food Services Managers at other sites as well as our Central Production Kitchen
- Opportunities to continue to develop your knowledge and grow your carer
- Collaborative opportunities to work with Dietetics, Speech Pathology and our Nurse/Midwifery Managers to improve the patient experience.

For a confidential discussion and to explore the opportunity further, we welcome you to call Barney Matthews, Support Services Manager on 0438 379 074.

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- salary packaging options that increase your take-home pay
- a comprehensive Health and Wellbeing program
- free flu vaccinations
- private health insurance at discounted rates
- health imaging services
- on site employee parking
- + more

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities

We recognise the value of equal employment opport