Quality & Safeguards Business Partner

2 weeks ago

Perth, Australia genU Full time

Location: Perth
- Brand: Quality & Practice
- Date Posted: 10 Oct 2025

Location: Borloo - Perth, Western Australia

**Salary**: $96,532 to $113,220 TRP + NFP salary packaging benefits
Employment status: Full Time Permanent - Hybrid
Job number: 2530

**Hey you**

genU is looking for a new Quality and Safeguards Business Partner who will be an enthusiastic team player. In this role you’ll tackle risks, incidents and complaints while guiding teams to deliver safe, high-quality support, making sure that everything’s up to standard along the way.

At genU, we’re a **profit-for-purpose** organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

We're open to **flexible hours**- because great people thrive in different ways.

**What you’ll do**
- Keep things safe & compliant - Manage incidents, complaints and risks while making sure services meet all the right standards.
- Be the go-to guide - Provide expert advice, support investigations, and work closely with ops teams and regulators to keep things running smoothly.
- Drive quality improvement - Spot issues, analyse data, and coordinate teams through coaching, training, and smart fixes.

**What you’ll bring**
- Problem-solving & judgement - You're cool under pressure, great at unpacking tricky situations, and know when (and how) to escalate.
- People & data skills - You can turn data into action, coach teams with confidence, and communicate clearly with everyone from frontline staff to regulators.
- Regulatory know-how - You’ve got a solid grasp of NDIS, Aged Care standards, and can navigate complex compliance and procedure.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate - but don’t worry, we’ll help guide you through this.)

**Bonus points for**
- Risk Management experience or relevant qualifications in health services, disability services or aged care.

**Why you’ll love working at genU**

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

**You’ll also get**
- **Salary packaging** - up to $15,900 tax-free plus meal/entertainment benefits
- **Flexibility**:

- full time, part time, or job share plus hybrid working
- **Purchased leave options** - the ability to buy additional annual leave to support work-life balance and flexibility.
- **Discounts** - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- **University Study Discount**:

- Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- **Wellbeing support**:

- 24/7 access to a holistic employee assistance program
- **Referral bonus**:

- bring great people with you and be rewarded

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