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Ward Secretary

2 weeks ago

Perth, Australia Ramsay Health Care Full time

**Ward Secretary**

**Howell Ward**

**Hollywood Private Hospital, **Nedlands, WA.
- **Permanent full-time opportunity**:

- **We care **about** YOU**:Access counselling, **wellbeing services**, legal & financial assistance
- Enjoy benefits such as **paid parental leave**, **study leave** and even the option to purchase **extra annual leave.**

**About the Role**

In the capacity of a **Ward Secretary** in **Howell Ward**, your role encompasses the execution of various clerical tasks essential for the Department’s smooth functioning.
- Admitting, discharging and transfer of patients
- Medical record collation
- Answering ward phone in a timely manner
- Completing tasks for the Clinical Ward Manager
- Provide timely and accurate information in response to queries by patients, visitors, and other customers.
- Provide excellent customer service at all times in line with facility service standards / customer service principles.
- Communicate daily with the Front admission team re changes to patient care requiring an eligibility check
- Patient transfer bookings
- Patient bookings e.g., SKG
- Completion of certificates when required
- Other tasks as required.

**About You**

To thrive in this position, you will be a positive role model, showcasing the capability to cultivate a culture that exudes positivity, friendliness, collaboration and forward thinking.

You will also bring;
- Previous health services experience working with doctors, specialists, or in a hospital environment will be highly regarded
- Proven problem-solving ability
- Exceptional customer service skills
- Ability to complete tasks within designated timeframes
- Ability to excel under under pressure and multi-task
- Proficiency in computer skills with a clear understanding of MS Office suite
- Expertise in medical billing
- A deep understanding of health funds and contract interpretations
- The flexibility to adapt to roster cover changes.

Desirable:

- A certificate in Medical Terminology
- Familiarity in hospital mainframes systems.

**Remuneration**: On offer is base hourly rate ranging from $31.87 - $35.53 + superannuation, exclusive of penalties or allowances

**About Us**

Hollywood Private Hospital is a modern, acute care hospital in Nedlands and enjoys a strong reputation for excellence in patient care. With more than 900 licensed beds, Hollywood Private Hospital is the State’s largest private hospital based on bed numbers.

**Benefits**
- Access our flexible work opportunities
- **Discounts off hospital and extras private health** insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Salary sacrifice opportunities** eg, airport lounge membership, self-education expenses and more
- Corporate rates on Hertz car rentals
- Recognition and **rewards programs**

**How to Apply**

Applications made by recruitment agencies will not be considered.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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