Technical Liaison Officer

Works Depot
- Full-time
- Closing on: Oct 22 2024
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- Help bring your expertise and skill to our enthusiastic Works Depot Team
- Full time, permanent ongoing position with flexible working arrangements available
- $77k - $90K per annum + Superannuation

**About the role**
The Technical Liaison Officer is a key position within the Works Depot team. This position liaises with other Council departments, contractors, developers, consultants, and the community to ensure Council objectives are delivered.

The Technical Liaison Officer provides a high level of customer service and technical support to Works Depot and project management for a variety of Works projects. This will include assessing and responding to customer requests, delivering repair and condition improvements related to footpath and kerb channels, along with coordinating the replacement of footpaths impacted by street tree roots.
- Other responsibilities include:_
- Responding to all customer requests, providing high quality and timely technical customer support to all internal and external customers.
- Identifying defects during inspections are repaired within time limits as per the Works Depot service delivery plan.
- Ensuring Council tracking systems are kept up to date as per Road Management Plan recording requirements.

**About you**
You will have the ability to organise and plan your own work schedule, along with being able to manage your own time to complete tasks within structured time frames. You will possess the skills and knowledge to problem solve using established procedures and guidelines.

The following is also required:

- Must have experience working in infrastructure maintenance/works role preferably in government or a service industry with a customer service focus
- A current Victorian driver’s licence.
- Ability to work in a construction site environment.
- Understanding of the management of Contractor OH&S.
- Highly developed customer service skills
- Well-developed skills in the use of MS Office, Pathways and Confirm software or ability to develop such skills.

Desirable:

- Trade Certificate, Associate Diploma or Certificate of Technology in an Engineering related discipline would be advantageous but is not essential.
- Certified training in: Building and construction Industry OH&S: ‘White card” or equivalent Induction.
- Traffic controller & Roadwork Signing and Safety
- Asbestos Awareness

**Interview information**
The interviews will take place between** Monday, 28 October and Friday, 1 November 2024, between 9am and 5pm**.

**Pre-employment checks**
- New National Police Record Check
- Pre-employment medical assessment
- Evidence of right to work in Australia.
- Attach your resume
- Attach a cover letter (no more than one page)

**Closing date**: 22nd of October at 11.55pm

For further information or a confidential discussion please contact Krishnan Balamurugan, Coordinator Operations Work Depot, on 9524 3274.

**What’s on offer**
We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

- Flexible work options
- A supportive and collaborative team environment where your ideas are welcomed
- Access to paid training and participation in Council’s extensive Learning and Development programs
- Reward and recognition programs
- Comprehensive leave entitlements
- Corporate gym memberships at Glen Eira Leisure

**Working at Glen Eira City Council**
The City of Glen Eira is a dynamic municipality located within the southeast metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,370 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.