Care Consultant

In Home Care (Home Care Packages )
- Camberwell (Eastern Suburbs)
- Permanent Full Time

About us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with BaptistCare (NSW, ACT, WA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be - with people right at the centre.
At Baptcare, our values are deeply rooted in the principles of Wellbeing, Ethics, Co-creating, Accountability, Respect, and Effectiveness. These values guide us in all aspects of our operations and interactions, shaping our corporate culture and driving our success.
About the role
We are seeking a highly motivated Care Consultant to join our team in the Eastern suburbs of Melbourne.
As a Care Consultant you will assess the ageing related needs of the customers and facilitate necessary supports and services within the limits of their individual home care budget and the scope of the funded program to ensure that customers can live safely and independently in their own homes. This role is responsible for intake, initial and ongoing assessments, initial and ongoing service planning, case management, goal directed care planning, package spend, advocacy and regular/ongoing home visits and monitoring to assist Baptcare customers to age well in place.
About you
**To be successful in this role, you will need the following**:
Qualification in Case Management, or
Undergrad qualification in Nursing / Allied Health / Social Work is essential
Div 1 Nursing Qualification - desirable but not essential
Prior case management experience will be highly regarded
Experience completing initial and annual customer assessments and care planning
Knowledge of the Home Care Package industry
Must be willing to undertake a police check
Willing to travel around the Eastern Suburbs of Melbourne.
For You
Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
- A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
- Access to confidential counselling and support services.
- Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

Only short-listed applicants will be contacted.
- Applicants must have the right to work in Australia.
- The successful applicant will be required to undergo a National Criminal History check.

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.
Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.