Records Officer

2 days ago

Footscray, Australia Greater Western Water Full time

$84,556 + 11.5% super. Footscray office close to Footscray train station.
- Free income protection & life insurance & Work Life Balance Days
- Work within a small team making big impacts

**About Greater Western Water**

We’re waterand more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

**Benefits**
- Gender neutral, 16-week parental leave
- Monthly work life balance day off to treat yourself (if full-time)
- Free income protection and salary continuance insurance
- Access to corporate health insurance deals with major providers
- Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

**The opportunity**

We now have this new role available As the Records Officer you will ensure our records are managed efficiently and maintained in accordance with corporate policies and procedures, industry standards, and legislative requirements, including all aspects of the physical and digital record lifecycle.

The role will see you provide exceptional customer service, handle information requests promptly, and support various administrative tasks within the team including the mailroom and at times travelling to different sites to access records.

**Responsibilities**
- Perform manual handling activities for records, boxes, and files, including archiving and disposal.
- Maintain registers of archived material stored onsite and offsite to ensure the necessary integrity, accuracy, and confidentiality of all information.
- Scanning, filing, and coordinating of records to meet business requirements and organising records for storage.
- Provide administrative support to ensure Electronic Document Record Management Systems (EDRMS) is maintained.
- Provide support to ensure GWW’s Records and Information are managed in compliance with PROV and other obligations.
- Provide general records and information management ‘help desk’ functions to the business.

**Skills & Experience**
- Working knowledge of recordkeeping standards, practices, and legislation.
- Demonstrated abilities in data entry and Microsoft 365 products and operational knowledge of key information systems including SharePoint, Records365 or ServiceNow would be advantageous.
- Confidence in providing exceptional customer service with a high level of confidentiality combined with diligence around attention to detail and following required compliance standards.
- Demonstrated experience in the administration and sentencing of organisational records.
- Sound planning and organisational skills, including the ability to prioritise tasks, work independently and within agreed timelines.
- Able to box and move physical records in line with HSW systems and processes.

**See yourself thrive**

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

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