Internal Communications Specialist Bws
4 days ago
**About Us**
Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. We have over 1400 stores in 1400 local communities across Australia, and with a market-leading app, we have a store in everyone’s (over the age of 18) pocket. Wherever you are, chances are, there is a BWS store just around the corner.
We’re on a mission to rewrite the rules of the customer experience. and become your unboring bottle shop. Our Team is famous for being themselves and having fun; they bring the vibes by providing a great customer ex-beer-ience, having a passionate spirit and exploring the wine-derful world of drinks.
When you join BWS, you join a Team that is real, inclusive, and of course, responsible.
**The Opportunity**
Working with a dynamic Internal Communications Team, your main responsibilities are simple - live our ways of working and values, and engage our Team of 10,500 by creating and implementing content that brings to life the BWS brand, culture and strategy through awesome and unboring internal communications.
It will also involve:
- Managing the flow of all internal communication while prioritising timeliness, accuracy and tone of voice to bring our purpose, values and ways of working to life.
- Managing store communications to our network of over 1400 stores across Australia.
- Enabling our Teams with communications that are clear, concise and purposeful.
- Collaborating with stakeholders to develop and drive communications plans for activities, initiatives and events, including product launches, seasonal events, brand campaigns, promotional activity and new policies and procedures.
- Partnering primarily with our Operations Team to challenge and improve communications for our Team Members, leveraging comms analytics and insights.
- Utilising various communication methods, including newsletters, digital content, video, town halls, presentations and decks to reach and engage Team Members.
- Content management of our intranet.
- Design and creation of visual communications content, including presentations and digital and video collateral.
Who we’re looking for:
We want you to come as you are, be yourself and have fun. You’ll be a passionate storyteller who loves to create engaging experiences for people. You’ll have a strong personal drive and challenger spirit that motivates your own growth and development, as well as what we do to make memorable moments happen for our Team every day. You’ll enjoy working in a fast-paced environment where no two days are the same.
You’ll have prior experience in internal communications and meticulous attention to detail.
You’ll also have:
- Exceptional written and verbal communication skills.
- Strong project management skills and the ability to work within tight deadlines.
- Proven success in utilising a collaborative approach to work, consistently thinking outside the box.
- Strong computer literacy skills.
- Content writing experience for all media platforms.
- Ability to build strong relationships with stakeholders in a matrix environment.
- Be known for having a strong, positive personal brand that is customer-centric.
- Have the ability to articulate solutions and influence.
- Demonstrated critical thinking abilities with a strategic and creative mindset.
- Availability to be ‘on-call’ outside standard hours as this role sometimes will require a quick response/solution to be provided.
Highly Desirable:
- Bachelor’s Degree in communications, journalism, PR, or a related field.
- Proficiency with creative design platforms (Adobe Creative Suite, Canva).
- Proficiency with Google Suite.
- Proficiency with Adobe Experience Manager.
- Experience supporting or working in Retail Operations Teams.
**The Perks**
- A Team Member discount card that gives you access to exclusive Team Member offers and discounts at BWS, Dan Murphy’s, Woolworths, Big W and other Endeavour Group brands, including our ALH pubs.
- Access to Endeavour Wellbeing Support, our EAP service that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
- Monthly meeting-free days.
- You can grow your career with BWS and Endeavour Group (we do more than sell drinks, we also make beer, wine and spirits, create marketing campaigns, analyse data, build business strategies, work with suppliers, manage our supply chain, and much, much more). As our business grows, so do the opportunities for our people.
**Grow with Endeavour Group**
Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our te
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