Restaurant Supervisor

2 weeks ago

Wollongong, Australia Boat Harbour Motel Full time

**Restaurant Supervisor**

**POSITION**:
Permanent part-time with the potential of becoming a full-time position

**SKILLS**:
You must have current RSA and had at least 12 months relevant experience

**RESPONSIBILTIES**:
The role is for a hands-on Restaurant Supervisor is to supervise, coordinate and train food and beverage staff and ensure a high level of customer service is delivered to guests.

**DUTIES**:

- Supervise operations of restaurant - ensure smooth daily operations
- Supervise and Train staff - assist in the induction and training of all food and beverage staff ensuring all competencies are met
- Monitoring staff - including rosters, performance and resolving any grievances
- Plan daily work - plan set and inform staff of timing and priorities of work tasks whilst dealing with problems as they arise to minimise impact on scheduled work
- Consult with business owners/managers and other staff - ensure regular communication with owners/manager ensuring to carry out any instructions from management
- Provide high level of customer service - take reservations, greet, and acknowledge each guest in a friendly manner, take orders, delivering of food/beverages, handle customer complaints positively
- Cash handling
- End of day reporting and staff cost / beverage cost monitoring and reporting
- Preparing displays and presenting stock, including specials
- Preparing and mixing a range of sophisticated drinks
- Practice Promote and Follow OH&S procedures - be a lead participant in the quality improvement process whilst promoting safety to staff and patrons
- Ensure premises and equipment are clean - where required ensure all areas of the Restaurant are maintained in a clean manner
- Observe and enforce Liquor Licencing - ensure that the liquor licencing requirements are adhered to at all times ensuring all staff are aware of requirements and any breaches by patrons are dealt with promptly
- Ensure adequate stock levels - monitor and ensure adequate stock levels are maintained in all areas of the establishment
- Other incidental and peripheral duties as requested by the employer

**ADDITIONAL ATTRIBUTES**:

- Outstanding customer service skills
- Conflict resolution skills
- Lead by example at all times
- Effective communication skills
- The ability to multitask while keeping a high level of attention to detail

**Job Types**: Part-time, Permanent

Schedule:

- Day shift
- Evening shift
- Rotating roster
- Weekend availability

**Experience**:

- Restaurant management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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