Admissions & Student Success Lead

**Role type**:Full Time, Continuing
**Department**: Melbourne Online; Office of the Provost
**Salary**:$122,736 - $132,847 p.a. plus 17% super
Please note: Compensation rates will be updated as of November 1, 2025
- Build a strong, collaborative service delivery team and foster a strong culture of innovation and delivery excellence
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

**The University of Melbourne**
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

**Your next career opportunity**

**Your responsibilities will include**:

- Lead Admissions and Student Success: Oversee end-to-end admissions processes and implement student success initiatives to enhance the overall learning experience.
- Manage and Mentor Teams: Lead Admissions Officers and Student Success Advisors, fostering a culture of excellence and professional growth.
- Drive Data-Informed Strategies: Utilise analytics to inform decision-making, improve processes, and enhance student outcomes.
- Collaborate with Stakeholders: Work across internal and external partnerships to develop and implement student success programs.

**You may be a great fit if**:
You are an experienced team leader with a strong understanding of admissions processes and a passionate commitment to student success, capable of driving operational excellence in a dynamic online education environment.

**You may also**:

- Have relevant qualifications and/or extensive experience in business administration or a related field.
- Possess a strong operational mindset with the ability to anticipate challenges and implement quality assurance frameworks.
- Demonstrate excellent communication and stakeholder engagement skills.
- Have experience in data analysis and making data-driven decisions to improve outcomes.

For further information please refer to the attached PD.

**What we offer you**
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:

- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Progressive, considerate leave provisions to empower your work-life balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and well-being services including a leading Employee Assistance Program

**Your new team - Office of the Provost**
Led by the Provost, the Office of the Provost supports achievement of the vision and objectives for education and community contained in the Advancing Melbourne strategy. The Office of the Provost sits alongside other divisions (Research, International, Strategy & Culture) within Chancellery.

**Be Yourself**
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We believe the diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

Find more information for applicants requiring reasonable adjustments.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians. Our Indigenous strategy, Murmuk Djerring outlines our investment and support for Aboriginal and Torres Strait Islander staff and students.

**Please note**: This role requires current valid work rights for Australia. Visa sponsorship is not available.

**Join Us and unlock your career potential**
- **Resume**
- **Cover Letter outlining your interest and experience**

**Please note that you are not required to respond to the selection criteria in the Position Description.**

For job-specific queries, refer to the contact details in the Position Description.

**Applications close**:9 November 2025 - 11:55 PM Australian Eastern Standard Time (AEST) / Melbourne time zone.